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Vic Canever Chevrolet - Service Center

Fenton, MI

4.5
87 Reviews

87 Reviews of Vic Canever Chevrolet - Service Center

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September 04, 2024

The service team was professional and helped me with my needs. My wait could have been a little less. Other than that it was quite pleasant. More

by startrekkerjcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Vic Canever Chevrolet responded

Thank you for your review! I'm glad to hear that our service team was professional and attentive to your needs. I appreciate your feedback regarding the wait time and will take that into consideration for improvements. I hope to see you again at Vic Canever Chevrolet Inc for your future automotive needs! Sincerely, Jeff Canever, President, jeffcanever@canever.com

September 03, 2024

Everybody did a great job. I was looking for an appointment. They got me right in. I appreciate you guys. More

by dcwairborne17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I'm glad to hear that we could get you in quickly and that our team did a great job for you. Your appreciation means a lot to me at Vic Canever Chevrolet Inc. I look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 31, 2024

Always take good care when any of the family vehicles needs service or maintenance. Thank you. More

by quinbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! We at Vic Canever Chevrolet Inc are glad to hear that you're pleased with the service for your family vehicles. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 29, 2024

Well done! One, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, and, thirteen. There, 15 words. More

by HAL.F.BENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Vic Canever Chevrolet responded

Thank you for your feedback! We appreciate your engagement with Vic Canever Chevrolet Inc. If you have any specific comments or experiences to share, feel free to reach out. We look forward to serving you again! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 29, 2024

Josh did a job well done. I went in for an airbag recall and was in 40 minutes. Josh polite and listen to my concerns. More

by alana6275
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that Josh provided you with great service during your airbag recall visit at Vic Canever Chevrolet Inc. It's important to me that our customers feel heard and cared for. I appreciate your feedback and hope to see you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 29, 2024

Got me in with no problem and oil change was fast. Thank you kind sir More

by brettlaclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn Brinker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Vic Canever Chevrolet responded

Thank you for your feedback! We’re glad to hear that you had a smooth experience with your oil change at Vic Canever Chevrolet Inc. We appreciate your kind words and hope to see you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 29, 2024

When my car is in the shop there why should I go 567 days without knowing what's going on with it. Why didn't somebody call me to let me know exactly what was going on with my car? My car was in there for 2 More

by john.zayac01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Zajac
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Vic Canever Chevrolet responded

Our team has acknowledged this review.

August 28, 2024

I waited over 3 hours for an oil change and a radio reprogram, The radio stopped working before I exited the parking lot and would have turned around but I only have 1 day off a week and already had wa More

by meruhlig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure who my tech was
Aug 30, 2024 -

Vic Canever Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration after waiting for an extended time for your oil change and radio reprogramming. It's disappointing to hear the radio stopped working so soon after your visit. I appreciate your feedback and would like to resolve this matter. Please contact me directly at Vic Canever Chevrolet Inc so I can assist you further and address your concerns. I value your time and hope to provide a better experience for you in the future. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 28, 2024

As always, top notch service! Canever always gets it done with a smile and done quickly. More

by adams4sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vic Canever Chevrolet responded

Thank you so much for your kind words! I truly appreciate your loyalty to Vic Canever Chevrolet Inc. It's wonderful to hear that you consistently receive top-notch service from us. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 28, 2024

Your salesman, Larry Lewis not only sold me the vehicle, he’s the go between for service too. He made the experience so much easier. More

by rouse57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Raske
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vic Canever Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Larry made your experience smooth and enjoyable at Vic Canever Chevrolet Inc. I appreciate you taking the time to share your thoughts and I am glad he was there to assist you both with your vehicle purchase and service. I look forward to seeing you again! Sincerely, Jeff Canever, President, jeffcanever@canever.com

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