Veterans Ford Tampa - Service Center

An outstanding experience. Thank you so much for taking care of my car and fixing it in a timely manner. The customer service was absolutely amazing and they took care of all se Thank you so much for taking care of my car and fixing it in a timely manner. The customer service was absolutely amazing and they took care of all service needs and recalls. More

Certified pre-owned Cara is the best service representative for certified pre-owned. The whole process was effortless as she took care of everything with my claim to hav Cara is the best service representative for certified pre-owned. The whole process was effortless as she took care of everything with my claim to have the valve replaced. Also with the recall for the bolt on the steering wheel, same experience. Excellent. Thank you. Ethel Meador, 2016 black Ford Fusion Titanium. More

Satisfied Customer Veterans Ford Service Rep Cara has been taking care of my trucks for years. Cara is always very knowledgeable and takes pride in ensuring her customer Veterans Ford Service Rep Cara has been taking care of my trucks for years. Cara is always very knowledgeable and takes pride in ensuring her customers are satisfied with their service experience. More

Veteran Ford Service I have had nothing but outstanding service on my 2 Expeditions since joining up with Veterans Ford, Cara does an outstanding job as well as the other I have had nothing but outstanding service on my 2 Expeditions since joining up with Veterans Ford, Cara does an outstanding job as well as the other service team. My next vehicle will be from Veterans Ford. More

Always great service at Veterans Ford Everyone is always so nice and efficient. Service was quick too! I really appreciate everyone in the service department and their commitment to excell Everyone is always so nice and efficient. Service was quick too! I really appreciate everyone in the service department and their commitment to excellence! Thank you More

Simple and quick Prompt service they attended to my concerns and needs have a comfortable and nice waiting area would recommend this dealer pleased with them Very effi Prompt service they attended to my concerns and needs have a comfortable and nice waiting area would recommend this dealer pleased with them Very efficient More

Happy with Ford Good Costomer service, I really appreciate the service. Ford is my number one auto dealership and i will never change it for anything in this world. F Good Costomer service, I really appreciate the service. Ford is my number one auto dealership and i will never change it for anything in this world. Ford all the way More

Ready - or Not? This was my first visit to any dealership after purchasing a used 2012 Ford F-150; I had found a few things needed fixing, so brought it it - had a Sa This was my first visit to any dealership after purchasing a used 2012 Ford F-150; I had found a few things needed fixing, so brought it it - had a Saturday appointment - but on Friday the service manager called to say I had to make another appointment, because the work load had taken longer than expected on Friday, and I would not be taken care of on Saturday. And the next available was Tuesday. So Tuesday I took it in, and after a few minutes, learned: the wiper-refusing-to-shutoff Meant replacing the whole "stem" - $400+; the touchpad CONTACTS were just worn out, and replacing that was $200+ The battery was fine in my key - the CONTACTS in the key for the remote lock/unlock/alarm were worn out. $200+ I was in sticker-shock, but needed all of it; the service manager did bring the price down, so that I could get out the door for $800. A shuttle ride home was nicely provided. I was told I should be able to have it back the next day... Next day, I was called; and advised that the price was better still - just over $700. And it was all done. Shuttle came to get me, and I paid the price, and went out to the truck. Thought I would try the keys and locks, since they had been replaced. Keys worked fine. Touchpad looked new, but did not work at all. Back in we go...another service writer said she would get the tech who put in the touchpad to re-program it; wouldn't take long. I sat and drank coffee. After a while, it was ready; keys worked; touchpad worked. Wipers appeared to be behaving. Wednesday night I drove home from church without any headlights on, because someone switched the headlight switch from "auto", where I keep it, to "off". HMMM. But, I did not die... More

Cara is great, the rest of the processes are broken. Car was in for 6 days before they could get to it. Meaning I had to borrow friends cars to get around. Very poor processes to let the customer know Car was in for 6 days before they could get to it. Meaning I had to borrow friends cars to get around. Very poor processes to let the customer know how long it will be. Then I had to bring it back the next day to have adjustments made. It is clear I am not able to trust my car anymore nor your service. I'm done with Ford. In the process of buying a Honda. More