Veterans Ford Tampa - Service Center

Great jobs HAd my car done in hour and halfdid a great jobs on it jobs was done the way great personal who me out with the paper work HAd my car done in hour and halfdid a great jobs on it jobs was done the way great personal who me out with the paper work More

Truck needed a tune up My review of Travis and the service team were excellent! Travis even directed me to Mad Hatter to get the Catalytic Converters replaced. They were aw My review of Travis and the service team were excellent! Travis even directed me to Mad Hatter to get the Catalytic Converters replaced. They were awesome too! However, what I did notice is how the driver of the escort vehicle was treated. There were words exchanged about his next pick up. He was given a sticky note with a name and number on it. He asked Travis what the address was, Travis told him to call the number and use GPS to locate the customer. Witnessing this and having a chance to "talk" with this guy, it was clear that his english was not his first language. So after talking with him, he's from Puerto Rico, his house was destroyed, he reached out to the US(somehow) and within 2 weeks had a job and moved his family here. His parents are still in Puerto Rico. I asked if it was a huge transition and he said no, the weather is the same and the people are the same. Well, first and foremost the way this young man was treated was not professional and while is english is broken, how hard is it to get him an address? It was obvious he struggled to communicate while on the phone. Here's another thought to ponder - I'm not sure that putting someone with broken english on the phone is a great idea. Use others with this strength and teach those around you to become stronger. Also note: He received a phone call while on my ride where he collected another name and phone number. More

Excellent The service have been greater, excellent, five stars. Work in my case very fast and very well. Hector and the Team work very well. Thanks The service have been greater, excellent, five stars. Work in my case very fast and very well. Hector and the Team work very well. Thanks More

Very Satisfactory service, quick and easy Travis was awesome to work with... very friendly and quick to get the vehicle in and out. Travis pointed out some repairs need on the vehicle before w Travis was awesome to work with... very friendly and quick to get the vehicle in and out. Travis pointed out some repairs need on the vehicle before we take our road trip and was very clear on what was safety related and most important. More

The Works The staff are very helpful at Veterans Ford. I brought my car in early the day before and there was no hassle I asked them to wash the car and char The staff are very helpful at Veterans Ford. I brought my car in early the day before and there was no hassle I asked them to wash the car and charge me. When I picked up there was no charge. Outstanding service! More

Really fast service Drop off the car and it was fast on the oil change and point checks can ask for more keep up the good work guys 😁 Drop off the car and it was fast on the oil change and point checks can ask for more keep up the good work guys 😁 More

Great!! Great customer service from Travis!! He took the time to explain my options with my warranty being outside of Ford. Thanks again Travis, you rock! Great customer service from Travis!! He took the time to explain my options with my warranty being outside of Ford. Thanks again Travis, you rock! More

Good Service My experiences with Veterans Ford have been very positive. The diagnosis was clear and clearly priced. The work was performed professionally and pro My experiences with Veterans Ford have been very positive. The diagnosis was clear and clearly priced. The work was performed professionally and promptly. Thoughtful hospitality was a nice extra. More

An outstanding experience. Thank you so much for taking care of my car and fixing it in a timely manner. The customer service was absolutely amazing and they took care of all se Thank you so much for taking care of my car and fixing it in a timely manner. The customer service was absolutely amazing and they took care of all service needs and recalls. More

Certified pre-owned Cara is the best service representative for certified pre-owned. The whole process was effortless as she took care of everything with my claim to hav Cara is the best service representative for certified pre-owned. The whole process was effortless as she took care of everything with my claim to have the valve replaced. Also with the recall for the bolt on the steering wheel, same experience. Excellent. Thank you. Ethel Meador, 2016 black Ford Fusion Titanium. More