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Veterans Ford Tampa - Service Center

Tampa, FL

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139 Reviews

139 Reviews of Veterans Ford Tampa - Service Center

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April 18, 2018

Recall repair Cara got me taken care of extremely quickly! She was courteous and knowledgeable. She met my expectations completely and I have recommended your fac More

by PAUL.A.FERLITA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Marquis
April 18, 2018

Unresolved Issue - Brakes My vehicle was returned to me twice without being fixed. After consultation elsewhere, I need new rotors, which I will get at my earliest convenience More

by WMDRJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Tilwick
Apr 21, 2018 -

Veterans Ford Tampa responded

We are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll reach out to Lorenzo Pena at (813) 962-1100 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability

April 17, 2018

Dry accommodating Easy to get to and easy to work with the people. They repaired the airbags and took good care of the car. Very helpful group email More

by GRADEMAKER2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Marquis
April 17, 2018

Always excellent service. Well organized, friendly staff. I have taken my vehicles (Ford and others) to Veterans Ford for 5 years now. The service staff has always been friendly and helpful with all of our ve More

by nosindra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Richeson, Travis Tilwick
April 16, 2018

Service center Always satisfied with the work and the help I get there. The are.very good at keeping you informed about everything with your car.i go here for all my More

by JSSWANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Richeson, Cara Marquis
April 15, 2018

Great 1st experience Cara in the service department is professional and knowledgeable. She answered all my questions and gave a realistic time for my oil change. I have a More

by CHRISGABYFRANTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Marquis
April 14, 2018

Excellent Oil Change Easiest oil change I’ve ever had. Scheduled online, was in and out fast, with comfortable accommodations, reasonable prices and friendly, helpful staf More

by mitziminor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Marquis, Travis Tilwick
April 14, 2018

In and out in about an hour and 1/2 I was greeted in the service drive by a happy, helpful person who took me to my advisor. Cara Marquis, my advisor recognized the problem straight away More

by Joel42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Marquis
April 14, 2018

Great customer service Scheduled to get a recall taken care of. They actually repaired a 2nd recall I didn't know about. They were friendly and finished on time. Definitely More

by LAW51094
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
April 13, 2018

Very Satisfied Customer Exactly how “service” should be defined. Attitudes were friendly, courteous, respectful, professional - the work done was detailed, thorough, prompt. More

by suesferra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Others on staff were very friendly and helpful. Do morning know names. , Dave Richeson, Cara Marquis
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