Veterans Ford Tampa - Service Center

Discouraged I made an appointment for an oil change for noon. I arrived on time and was told there was an expected 45 minute wait in addition to an hour which it I made an appointment for an oil change for noon. I arrived on time and was told there was an expected 45 minute wait in addition to an hour which it would take to change my oil. I have changed my own oil in this truck in less than 20 minutes so this seemed extreme. I asked if they could check a engine light and they told me that was a different technician and would add even more wait time 😒 so I said never mind. After time passed I was told my oil plug was stripped and I would have to buy a new one.. the last 3 years of oil changes had been at this location and I have all my paperwork to prove that so they must have cross threaded it and are charging me now. Very disappointed. More

I <3 Cara Cara is the best. She relates so well to me and always lets me know when it’s time for things to be done. I also appreciate the clean, comfortable are Cara is the best. She relates so well to me and always lets me know when it’s time for things to be done. I also appreciate the clean, comfortable area in which to wait. More

Amazing as always Always extremely happy with you guys. Thank you! It has always been a great overall experience. Everyone is professional, customer service oriented, a Always extremely happy with you guys. Thank you! It has always been a great overall experience. Everyone is professional, customer service oriented, and friendly. As I said before, extremely happy More

Veterans Ford Truck Service Truck was very clean and well maintained and was ready to go when the purchase was completed. Staff was professional and polite to me as a customer Truck was very clean and well maintained and was ready to go when the purchase was completed. Staff was professional and polite to me as a customer More

Service review Fast, efficient and friendly service. I'll definitely be back. It was also easy to make the appointment online. Waiting area was ckean and comfy. Fast, efficient and friendly service. I'll definitely be back. It was also easy to make the appointment online. Waiting area was ckean and comfy. More

Great service department Great staff. I have been servicing my vehicles with them for over 10 yrs. Great technicians and service writers. Very happy with the service they Great staff. I have been servicing my vehicles with them for over 10 yrs. Great technicians and service writers. Very happy with the service they perform. More

Fabulous! Cara and Dave were very knowledgeable. They were friendly, prompt and efficient. Explained everything thoroughly. I would definitely come back for m Cara and Dave were very knowledgeable. They were friendly, prompt and efficient. Explained everything thoroughly. I would definitely come back for my future service needs. More

Not Much to Report Very basic device on a new vehicle, quick service, all good, I'm planning on bringing all my service of this new truck to Veteran's Ford Very basic device on a new vehicle, quick service, all good, I'm planning on bringing all my service of this new truck to Veteran's Ford More

Excellent service department I have been taking all my vehicles to Veterans Ford for many years always pleasant experience with my repairs fixed right on the first visit as it sho I have been taking all my vehicles to Veterans Ford for many years always pleasant experience with my repairs fixed right on the first visit as it should Thank you Brian Z. for your outstanding customer service. More

Easy thorough oil change and safety check Easy and quick oil and filter change with basic safety and major systems check. Started on my appointment time and did not recommend unnecessary work. Easy and quick oil and filter change with basic safety and major systems check. Started on my appointment time and did not recommend unnecessary work. More