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Veterans Ford Tampa - Service Center

Tampa, FL

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139 Reviews

139 Reviews of Veterans Ford Tampa - Service Center

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May 13, 2018

Did not perform work that they charged me for. Usually have good service here it is more expensive than going to other mechanics generally but usually have a good experience. Picked my car up yeste More

by MCREEK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Marquis
May 14, 2018 -

Veterans Ford Tampa responded

Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Veterans Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call Lorenzo Pena at (813)962-1100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

May 12, 2018

Was good Was in for a recall they had me in and out in 45min no issues the personal was friendly will be back again for service More

by DWHITT215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
May 11, 2018

Service Great service and friendly people, will be back getting my cars serviced here from now on. Thank you veterans ford for fast service and a comfortable More

by dustin.gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
May 11, 2018

Treated with professional care. As always I have a good experience when coming to Veterans Ford for any service. Always treated with professional attention. Thanks for your services More

by Mbashline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Seith, Travis Tilwick
May 11, 2018

The service was fast and very good. The people in the service department are very friendly and willing to help you with your ever need. Ever service person was very nice and I enjoyed th More

by FLFIREFIGHTERART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Griffith
May 10, 2018

Outstanding Service and Workmanship Repairs happen dependably: done right and quickly. The typical amenities, such as coffee, here are upgraded; enjoy the cappuccino the spacious areas More

by FordVeteran2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Scheible
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara McMahan, Cara Marquis
May 10, 2018

Drivetrain repair 2013 escape The service manager listened and accurately recorded my discription of the problem with my 2013 Ford Escape. The repairs were quickly and accurately d More

by TDNOLL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick, David Hernandez
May 09, 2018

A steering wheel recall Got the steering wheel recall done in less than a hour. I really liked not having to wait a long time. A nice place to sit while waiting More

by kenneth.hammer2
Recommend Dealer
Yes
Employees Worked With
dont know or remember thies names, Travis Tilwick
May 09, 2018

Disappointed with my experience I was originally quoted a much lower price to get the AC fixed, only to be told an hour later 5x time higher price. I have now found a reputable mech More

by mehrzadhatami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Tilwick
May 14, 2018 -

Veterans Ford Tampa responded

Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Veterans Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call Lorenzo Pena at (813)962-1100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

May 08, 2018

Bed cover. With the help from the parts department and the sales service we had Veteran’s Ford mount a roll top bed cover. The cover came in when promised. We ma More

by tallegree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Butler, Travis Tilwick
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