Veterans Ford Tampa - Service Center

I brought my Explorer in for a recall and to get it serviced. Erica called promptly when the part became available and the repair was completed after a short wait. As far as the oil change, I never b serviced. Erica called promptly when the part became available and the repair was completed after a short wait. As far as the oil change, I never brought a vehicle to the dealership for routine service because of the price, however, Veteran's price for the oil change. tire rotation and a cabin filter was extremely competitive - if not lower than - the chain service places. Todd went out of his way to explain service items on my vehicle and made recommendations as well. More

Car was brought in for "The Works" maintenance service and trouble with the shifter cable. The maintenance service was completed on time and the shifter cable was replaced ahead of schedule. eve service and trouble with the shifter cable. The maintenance service was completed on time and the shifter cable was replaced ahead of schedule. everyone was, as always, very nice and couteous. More

Great Service. the sales rep that handled my original sale greeted me to make sure I was still happy and the service manager always smiles at me. sale greeted me to make sure I was still happy and the service manager always smiles at me. More

Travis and the whole staff was great, quick, and listened to what I had to say. Called me when service was done and did all work promised. to what I had to say. Called me when service was done and did all work promised. More

I was extremely impressed with the professionalism and service at Veterans Ford. Their service department was extremely helpful in getting my car fixed in a timely manner. They were very informative and e service at Veterans Ford. Their service department was extremely helpful in getting my car fixed in a timely manner. They were very informative and edcuated about my service issues. Their staff is always very helpful and courteous when I stop in. I have bought 2 cars from Veterans Ford and will continue too in the future. I would recommend them to anyone that is shopping for a new and used car in the Tampa market. They are very approachable in all of their deals and will make it work for the customer. More

I went in last week to get my alternator replaced on my 99 cougar. Overall the expierence was very good. The sales staff is really chatty and the service clerk is constantly checking on the status of vehic 99 cougar. Overall the expierence was very good. The sales staff is really chatty and the service clerk is constantly checking on the status of vehicle. I would certainly take my vehicle again if need be. This is one of the better dealership service departments in the area. They were generally concerned with the problem the vehicle was having. When I got the car back, it was like having a new car the way the technician handled and fixed the problem. Aswell, i noticed he did a few extra things to it which I appreciate. I got the vehicle back cleaner than i gave it. That said, The only thing keeping me from rating a full 5 stars is the cost. The cost to do this work was extremely steep and I felt it was a bit high. They need to work on that. I understand the uniqueness of the vehicle, but 100$ diagnosis fee is a little silly. Best of luck. More

I came to look at a truck I saw used on line, but it wasn't going to work for me. I told him I really wanted a extended cab. He said, "that he had one right here". I was really excited to see such a wasn't going to work for me. I told him I really wanted a extended cab. He said, "that he had one right here". I was really excited to see such a beautiful truck. It looked new inside, it had the engine I needed, and the price was perfect for my budget. Josh was very helpful explaining The Autocheck vehicle history report, and the through work there mechanics go through on each vehicle. This is very comforting to a me, since I don't know machanics. I never, ever felt one second of pressure to buy. He explained my trade-in value, and went as far as to offer to tow it, due to the bad clutch. Pay for by them. I was blown away. When it was time to do all the financal paperwork, the man (forgot his name) made it not only easy, but quite a fun time. WHO can say that! They have made everything so easy and simple. I went to the high pressured sale guy last week, he would not answer any questions with an answer. Tried to sell me something I can't afford, and that truck smell like smoke and made me sick. Veterans Ford and Josh turn a bad experience last week to a very enjoyable one this week. I will tell everyone looking for new and used vehicals to just go see what inventory they may have. You may find the perfect one like me. Thanks Josh... More

My Thunderbird has always been serviced by Veterans Ford – when it began skipping I quickly brought it there without an appointment – As always...Cara was more than helpful – she managed to get my car i – when it began skipping I quickly brought it there without an appointment – As always...Cara was more than helpful – she managed to get my car in the shop even though the service bays were full… and much to my surprise – she went the extra mile and let me know it was covered under warranty – When it turned out that it would take some time to repair - She arranged a car rental at no cost to me. Cara – is honest – efficient – very good natured even under pressure - and is a very strong asset to Veterans Ford. More

My 2003 F-250 6.0 diesel AC shot, engine blowing smoke, running rough. Veterans Ford tech knew exactly what the problem was and fixed it quickly. Replaced the CIP and rebuilt the AC clutch. Clean and neat. running rough. Veterans Ford tech knew exactly what the problem was and fixed it quickly. Replaced the CIP and rebuilt the AC clutch. Clean and neat. Now it runs better than ever. A prior trip to a different dealer was a waste as they tried to con me. I learned I can trust the people at Veterans. More