Vernon Chevrolet

We've dealt with Carter Chevrolet before and that is why we went back to look at purchasing a new Equinox. Dan Ribera was our salesperson and he was very knowledgable about the Equinox and very helpful. He we went back to look at purchasing a new Equinox. Dan Ribera was our salesperson and he was very knowledgable about the Equinox and very helpful. He went out of his way to accomodate our requests and made the car buying experience an enjoyable one instead of a stressful one. He has been following up via emails and phone calls to offer his assistance if needed. More

Mark and Lou, Yes there are many choices but as my Mark and Lou, Yes there are many choices but as my dad would say after 53 yrs in business, it is word of mouth, not the yellow pages or now the in Mark and Lou, Yes there are many choices but as my dad would say after 53 yrs in business, it is word of mouth, not the yellow pages or now the internet that builds integrity and trust. As mentioned before during my son's transaction and now mine, you and Lou handled our needs and requests like true professionals. You will continue to see both of us for our service needs as they are required and needed. We will pass along word of mouth, to our friends and family, that Carter with its true auto professionals is a great place to shop. See you soon, Regards, Frank T.Farrelly More

Very good service during car shopping process. Three weeks after purchase engine light went on day before vacation. Service department took my car in same day, diagnosed and fixed problem (gas cap senso weeks after purchase engine light went on day before vacation. Service department took my car in same day, diagnosed and fixed problem (gas cap sensor). Allowed me to take car on vacation. High marks for customer service. More

We had a great experience with Carter Chevrolet! Dan Ribera was our salesman and he was very accomodating, very informed about the cars we were interested in, and really helped me in making the best dec Ribera was our salesman and he was very accomodating, very informed about the cars we were interested in, and really helped me in making the best decision for a car for my daughter. I could not have asked for more. Financing was done easily and very professionally. THey all looked out for our best interest. Thank you so much guys! More

I was looking at trucks on site at Carter. Dan came out to talk to me about the Chevy Silverado 2500HD trucks. I wasn't sure if I wanted a 6 or 8 foot bed, or a regular cab, or etended cab. Dan was very pa to talk to me about the Chevy Silverado 2500HD trucks. I wasn't sure if I wanted a 6 or 8 foot bed, or a regular cab, or etended cab. Dan was very patient, not pushy at all, and very knowledgeable about the different trucks, and what was availbale in the dealers invnetory. I appeciated the fact that he showed me respect, being a woman looking at trucks, I was vry happy to be treated fairly. I ended up buying the 2500HD regular cab. Even as I was doing the paperwork, here was never any pressure to buy anything additional, I was informed of everything that was available, but never pressured. Everyone I dealt with in sales, and finance were freindly, knowledgeable, and helpful. I felt like I mattered to them. It was really great. I've been dealing with the service dept at Carter for several years, since Clyde in Vernon closed. The service dept at Carter has always been honest, pleasesant, accomidating, friendly, and just an overall great bunch of folks to deal with. I had some major repair work done on my SUV last year, it was done on time, and it was done right. The service dept has always scheduled me when I needed it, even the emergency visits were set up right away. I've used the shuttle service to drop me off at work while the SUV was worked on. The shuttle service was on time, and the driver again, pleasant. I really like this dealership, both the sales and service department are first class!!! More

I began my car search online with Bettina Somers. She was I began my car search online with Bettina Somers. She was my welcoming agent and the first to lock me in with Carter Chevrolet! I made an appt with R I began my car search online with Bettina Somers. She was my welcoming agent and the first to lock me in with Carter Chevrolet! I made an appt with Ron Sloan, a very kind spirited man , who walked me through all the bells and whistles of my soon to be newly purchased Cruze. With a lttle 'discussion' we were able to come to an agreement on price and then Big Lou stepped in. He attained my financing and with NO hard sell at all let me know all my options.I had a sun roof installed after I picked up my new Cruze. I was given a beautiful loaner car. The work was done perfectly AND on time! I LOVE this car! I will def go back to Ron and Carter for my family's car needs. More

Thoroughly showed every feature on the Traverse and Everyone at the Dealership was Very Professional and Friendly. Made me feel Great about my Purchase and I was more than pleased with Financing that w Everyone at the Dealership was Very Professional and Friendly. Made me feel Great about my Purchase and I was more than pleased with Financing that was offered to me. Thank You to all who made my Traverse Purchase a Pleasurable Experience. More

Dan was very helpful in getting us the car we wanted and very willing to work with us on a price. He spent a great deal of time walking us through the features. Dan strikes me as a person with great integ very willing to work with us on a price. He spent a great deal of time walking us through the features. Dan strikes me as a person with great integrity. More

Purchasing my new 2011 Malibu, has to have been the most positive car-buying experience of my life. I cannot save enough about Mark and Lou, regarding their professionalism and knowledge. Additionally, I w positive car-buying experience of my life. I cannot save enough about Mark and Lou, regarding their professionalism and knowledge. Additionally, I was very short on time, the afternoon I arrived to pick-up my vehicle. Everything was ready for me with not waiting involved. "Old fashioned" customer serive, comes to mind when I reflect on this experience. I will recommend this dealer to anyone who asks. Many thanks to Mark Cross and Lou Martin. You are both a credit to the dealership as well as the industry. Marie Marchetti More

After having a bad car buying experience a few days before, walking into Carter Chevrolet was like a breath of fresh air. From my first email contact with Kat, Carter Chevrolet was attentive and infor before, walking into Carter Chevrolet was like a breath of fresh air. From my first email contact with Kat, Carter Chevrolet was attentive and informational but not pushy. My sales consultant, Ron Sloan, was friendly and straight-up. That was a pleasant relief from a few others I had visited. Ron matched my best price, then gave me the value I was seeking on my trade-in, a win-win combination. Their financial wizard Lou Martin was helpful in explaining in detail my purchasing options and in discussing various dealer offered services. All in all, I was pleasantly surprised in my experience at Carter Chevrolet. More