Vernon Chevrolet

I was looking at trucks on site at Carter. Dan came out to talk to me about the Chevy Silverado 2500HD trucks. I wasn't sure if I wanted a 6 or 8 foot bed, or a regular cab, or etended cab. Dan was very pa to talk to me about the Chevy Silverado 2500HD trucks. I wasn't sure if I wanted a 6 or 8 foot bed, or a regular cab, or etended cab. Dan was very patient, not pushy at all, and very knowledgeable about the different trucks, and what was availbale in the dealers invnetory. I appeciated the fact that he showed me respect, being a woman looking at trucks, I was vry happy to be treated fairly. I ended up buying the 2500HD regular cab. Even as I was doing the paperwork, here was never any pressure to buy anything additional, I was informed of everything that was available, but never pressured. Everyone I dealt with in sales, and finance were freindly, knowledgeable, and helpful. I felt like I mattered to them. It was really great. I've been dealing with the service dept at Carter for several years, since Clyde in Vernon closed. The service dept at Carter has always been honest, pleasesant, accomidating, friendly, and just an overall great bunch of folks to deal with. I had some major repair work done on my SUV last year, it was done on time, and it was done right. The service dept has always scheduled me when I needed it, even the emergency visits were set up right away. I've used the shuttle service to drop me off at work while the SUV was worked on. The shuttle service was on time, and the driver again, pleasant. I really like this dealership, both the sales and service department are first class!!! More

I began my car search online with Bettina Somers. She was I began my car search online with Bettina Somers. She was my welcoming agent and the first to lock me in with Carter Chevrolet! I made an appt with R I began my car search online with Bettina Somers. She was my welcoming agent and the first to lock me in with Carter Chevrolet! I made an appt with Ron Sloan, a very kind spirited man , who walked me through all the bells and whistles of my soon to be newly purchased Cruze. With a lttle 'discussion' we were able to come to an agreement on price and then Big Lou stepped in. He attained my financing and with NO hard sell at all let me know all my options.I had a sun roof installed after I picked up my new Cruze. I was given a beautiful loaner car. The work was done perfectly AND on time! I LOVE this car! I will def go back to Ron and Carter for my family's car needs. More

Dan was very helpful in getting us the car we wanted and very willing to work with us on a price. He spent a great deal of time walking us through the features. Dan strikes me as a person with great integ very willing to work with us on a price. He spent a great deal of time walking us through the features. Dan strikes me as a person with great integrity. More

Thoroughly showed every feature on the Traverse and Everyone at the Dealership was Very Professional and Friendly. Made me feel Great about my Purchase and I was more than pleased with Financing that w Everyone at the Dealership was Very Professional and Friendly. Made me feel Great about my Purchase and I was more than pleased with Financing that was offered to me. Thank You to all who made my Traverse Purchase a Pleasurable Experience. More

Purchasing my new 2011 Malibu, has to have been the most positive car-buying experience of my life. I cannot save enough about Mark and Lou, regarding their professionalism and knowledge. Additionally, I w positive car-buying experience of my life. I cannot save enough about Mark and Lou, regarding their professionalism and knowledge. Additionally, I was very short on time, the afternoon I arrived to pick-up my vehicle. Everything was ready for me with not waiting involved. "Old fashioned" customer serive, comes to mind when I reflect on this experience. I will recommend this dealer to anyone who asks. Many thanks to Mark Cross and Lou Martin. You are both a credit to the dealership as well as the industry. Marie Marchetti More

After having a bad car buying experience a few days before, walking into Carter Chevrolet was like a breath of fresh air. From my first email contact with Kat, Carter Chevrolet was attentive and infor before, walking into Carter Chevrolet was like a breath of fresh air. From my first email contact with Kat, Carter Chevrolet was attentive and informational but not pushy. My sales consultant, Ron Sloan, was friendly and straight-up. That was a pleasant relief from a few others I had visited. Ron matched my best price, then gave me the value I was seeking on my trade-in, a win-win combination. Their financial wizard Lou Martin was helpful in explaining in detail my purchasing options and in discussing various dealer offered services. All in all, I was pleasantly surprised in my experience at Carter Chevrolet. More

Carter Chevrolet has always been a pleasant experience when car or truck buying. The professionalism, knowledge, and courtesy of the entire Carter team is very noticeable as soon as you step foot on the p when car or truck buying. The professionalism, knowledge, and courtesy of the entire Carter team is very noticeable as soon as you step foot on the property. I had the pleasure to have the assistance of Wayne Ferranti, who exemplified the positive traits of Carter, to purchase my truck. Not only did Wayne answer every question I had, he informed me items and options I was unaware of throughout the entire process of purchasing my truck. This purchase is my second with Carter Chevrolet and I can honestly say my next vehicle purchase will not include "shopping around". I will simply visit Carter again. More

My experience buying a new Chevy Silverado was very enjoyable. Mark Cross treated my with respect and was very helpful and patient with all of the aspects of the sale. Mark's knowledge of the vehicle m enjoyable. Mark Cross treated my with respect and was very helpful and patient with all of the aspects of the sale. Mark's knowledge of the vehicle made it very easy for me to understand all of the options and services that Chevrolet has to offer. I felt that the dealership still maintains the "Old Fashion" customer service that makes buying a vehicle a fun experiance. I would definatly buy another vehicle from Carter Chevrolet More

stopped by at Carter Chevrolet just to look, seeing my car had seen better days I saw a 2004 Malibu with a decent price tag.the sales man (Mark Cross ) came out to talk to me and my wife.and i must say h car had seen better days I saw a 2004 Malibu with a decent price tag.the sales man (Mark Cross ) came out to talk to me and my wife.and i must say he was freindly and not pushy what so ever after talking about the and taking it for a ride i bought the vehicle 2 days later i picked it up. Mark was very helpful through out the process also the staff of carter Chevrolet are very helpful. I would recommend anyone thinking of buying a new or used car stop by at Carters and see Mark Cross. More

From the moment my husband and I stepped foot on the lot of Carter Chevrolet we felt like we were part of a family. Rich greeted us with a smile and after a brief discussion Rich got right to work. We told of Carter Chevrolet we felt like we were part of a family. Rich greeted us with a smile and after a brief discussion Rich got right to work. We told him what we were looking for and what was important to us in a new car. Rich gave us direction and offered up his honest opinion without being pushy or feeling pressured to purchase any vehicle. After sleeping on this new information we had aquired, we went back to see Rich the next day with questions that needed to be answered. Rich was patient and really took his time on finding us the right vehicle that met all our criteria. A couple of days later we drove off in our 2011 Chrvrolet Cruze 2LT. We were extremely satisfied with Rich and Carter Cevrolet. Everybody there that we came in contact with was very professional and we would absolutely recommend this dealership to our friends and family. Thank Rich for changing the perception of the pushy, uncaring salesman. Paul and Alice More