Vernon Chevrolet

GREAT EXPERIENCE. If you are looking for a service department with honest and reasonable men and women, this is one of if not, THE BEST. From the initial intake to the care and detailed explanations a department with honest and reasonable men and women, this is one of if not, THE BEST. From the initial intake to the care and detailed explanations and an exploration of alternative solutions for my problem made me feel good about the work done. In the end both the Service manager and Supervisor talked to me as if we had known each other for a long time. More

This is my second car from Carter, so I have been a customer since 1995, which demonstrates my satisfaction with their sales and service. The staff is courteous and forthright about costs and time req customer since 1995, which demonstrates my satisfaction with their sales and service. The staff is courteous and forthright about costs and time required for servicing the vehicle. When I mentioned a whining sound, they identified the cause of the problem and corrected it. Their coupons help customers save. I would recommend them to a friend. Blakes from Glastonbury More

Ray and everyone at this dealership were fantastic to deal with. They helped me with an issue that was a result of a different dealership's poor service. Everyone was friendly, willing to help, and able deal with. They helped me with an issue that was a result of a different dealership's poor service. Everyone was friendly, willing to help, and able to answer every question I had. The pricing was extremely reasonable, and I am confident in the service done to my car. I was also introduced to the mechanic who worked on my car. Overall, the service department was excellent, and I will continue to go to them for any service to my car. I would recommend them to anyone! More

Dealer review and rating for Carter Chevrolet is because you feel like a customer and they know who you are; the service is great and they explain any auto problems discovered, related repair options, and e you feel like a customer and they know who you are; the service is great and they explain any auto problems discovered, related repair options, and estimated repair costs. They also let you know up front when you check in at the service desk what the scheduled service will be and what the estimated cost is before they start work on the vehicle. More

My husband and I were very taken from the day we bought our new malibu from Allen Giudici. His professional manner and friendly personality was very comforting in making a decision to buy a new vehicle. ( our new malibu from Allen Giudici. His professional manner and friendly personality was very comforting in making a decision to buy a new vehicle. ( NO pushing at all!!) Yesterday we had a service concern, he jumped right on it, took care of it the same day, and had a smile on his face the whole time not making us feel like we were being a pain! Carter Chevrolet is truly blessed to have a man of his talents working for them!! We thank you Allen for just being you!!!!!!!! Joseph and Valorie DiTomaso More

the staff is always professional ,helpful and the staff is always professional ,helpful and pleasant.They do their best to get you an appt.time that works best for you.I appreciate the fact that the staff is always professional ,helpful and pleasant.They do their best to get you an appt.time that works best for you.I appreciate the fact that you are not just left somewhere being ignored staff makes sure you have been or are being taken care of. More

I had such a great experience working with Allen at Carter Chevrolet! He helped me through the process to get my new 2012 Chevy Equinox LT AWD! I am so pleased with my purchase so far and Allen made th Carter Chevrolet! He helped me through the process to get my new 2012 Chevy Equinox LT AWD! I am so pleased with my purchase so far and Allen made the experience great! He was very helpful and honest and made the new car buying experience fun! I went to Carter Chevrolet because my boyfriend had such a great experience buying his truck from them a year or so ago, and I will definitely recommend anyone looking for a car go to Carter too! All of the staff I worked with were friendly and honest, and took the time to work with me and help me make a smart investment in a GREAT vehicle! I will continue to go back to Carter for service as well and their top of the line customer service is worth the trip from where I live! Thank you Carter Chevrolet! More

Called to make an appointment for my first oil change. Ray gave me an appointment for the next morning. When I arrived he remembered my call and gave me prompt service. The oil change took less than 45 Ray gave me an appointment for the next morning. When I arrived he remembered my call and gave me prompt service. The oil change took less than 45 minutes. Anyone I have delt with has been extremely helpful. I love my Equinox and the service I have received at Carter Chevrolet. More

I have purchased 2 Chevrolets from Carter and have had my vehicles serviced by them since 2004. Their service team is friendly, customer focused, and eager to assist with any service needs. Ray and Amanda s vehicles serviced by them since 2004. Their service team is friendly, customer focused, and eager to assist with any service needs. Ray and Amanda stand out as Service Consultants and I trust them with any service requirements More

Recall for the Sensing and Diagnostic Module Reprogram. Repair a flat tire at no coast.Everyone was very nice. Service was quick and an on time. Repair a flat tire at no coast.Everyone was very nice. Service was quick and an on time. More