Vernon Chevrolet
Vernon, CT
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Andrew was more than helpful in answering all questions and finding out all answers for me. Allen showed me just about every single aspect of my new car the day I picked it up. And Lou got me great financi and finding out all answers for me. Allen showed me just about every single aspect of my new car the day I picked it up. And Lou got me great financing. Overall, I was thoroughly impressed with the friendliness and professionalism of Charter Chevrolet, and I will not hesitate to recommend these great men to all friends and family. More
I have been a loyal customer now for over 20 years and the service department is the best ever! Ray in the Service Dept. is my single point of contact; he is honest and treats me like a VIP. As a customer the service department is the best ever! Ray in the Service Dept. is my single point of contact; he is honest and treats me like a VIP. As a customer service professional myself, I have very high expectations when it comes to my own customer service experiences and Ray is a World Class employee! I am a very demanding customer but that never sways Ray, he still treats me with respect and raises the bar for your organization during every interaction; whether it be for an oil change, new tires, an oil pump etc...It's because of ray that I continue to purchase and service my vehicles from Carter. I hope he is with you folks forever! PLease tell ray I said Thank you for the terrific service over the years! More
Great dealership. THe team in the service department are very helpful and provide a great environment to wait for the service to be complete. They are honest with service recommendations and provide ti very helpful and provide a great environment to wait for the service to be complete. They are honest with service recommendations and provide timely repair schedules. More
I can not say enough about my recent visit to Carter Chevrolet. I arrived with my fiancee and was greeted by Brien Meehan almost immediately. After some introductions I explained to Brien that I was i Chevrolet. I arrived with my fiancee and was greeted by Brien Meehan almost immediately. After some introductions I explained to Brien that I was interested in a lager SUV and that I was looking to be buying in the next 6-8 months maybe sooner depending on when I found a house to buy. Brien knowing fully that I was not looking to buy that day asked why I was looking for an SUV. After explaining that we were getting married and looking to start a family and that we were interested in the Suburban. He then showed us all of the current SUV models availible inside and out from the Equinox to the Suburban. After showing us all of the vehicles and knowing we were interested in the Suburban he gave his opinion that the Traverse may be big enough for our needs and more cost effective for us seeing as we were also looking to get a house before we bought a new vehicle. He then allowed us to test drive both the Suburban and the Traverse, again knowing full well we were not looking to buy that day. He explained to us the different otions with leaseing and taking a loan out on the vehicle as well as possibly getting a certified used vehicle in either model along with warenty options. At no point did I feel presured to buy a vehicle that day or even anytime before my 6-8 month period I was looking to wait nor did he push the more expensive Suburban knowing that was the SUV I was more interested in. I have never felt so comfortable or relaxed at a dealership as I did that day. My only hope is that Brien will still be there when I am looking to buy. A+++++++++ for Brien and Carter Chevrolet. More
My overall experience with Brien was great. I went into the dealership, after work, to view a certified pre owned vehicle. I test drove the vehicle and closed on the deal that evening. I will recommend Ca the dealership, after work, to view a certified pre owned vehicle. I test drove the vehicle and closed on the deal that evening. I will recommend Carter Chevrolet and look forward to the service I will receive. More
I have always dreamed of owning a new Chevy Silverado 1500 since before I started driving. Now that I am done with school and have a "big boy" job I was able to make that happen with the help of Andrewe 1500 since before I started driving. Now that I am done with school and have a "big boy" job I was able to make that happen with the help of Andrewe at Carter Chevy. We sat down and talked about what i was looking for in this truck and what my spending limits were. Andrew went out of his way to find exactly what i was looking for and some. He was very informative and honest during the whole transaction. With the help of Andrew and the rest of the team at Carter, I was able to finace my dream vehicle at a low rate and drive off the lot knowing I had an excellent vehicle and an even better support system if i had any problems. I would absolutly recommend Carter Chevy and Adrew to get you some new wheeles. Justin L. 2012 Chevy 1500 Ext Cab. More
I have just purchased my 4th vehicle (2 new and 2 used) from Carter Chevy and all of them been sold by Ron Sloan, Ron is very knowledgeable, friendly, experienced and a pleasure to work with. Carter's sele from Carter Chevy and all of them been sold by Ron Sloan, Ron is very knowledgeable, friendly, experienced and a pleasure to work with. Carter's selection of used cars are always clean and worthy. I have always gone to Ray Maher in service and he has been fantastic solving all my problems. As time goes on and I need a another vehicle, I most certainly will start at Carter and more than likely go no further for my needs. More
I visited this dealership 3 times including the time when I drove home my new Equinox. I had already been to a few other dealerships. The sales person I was scheduled to meet with (Brien) was busy with anot I drove home my new Equinox. I had already been to a few other dealerships. The sales person I was scheduled to meet with (Brien) was busy with another customer so John Zito assisted me and I went for a test drive. All three employees that I worked with were exceptionally courteous and professional. John and Brien were very helpful in making sure I got the vehicle with the features that I wanted while trying to stay in my budget. More
Carter is a great dealership. Brien did an excellent job at making me feel comfortable, and treated me professionally. Once I had test drove and decided on options, Brien found the exact car I was looking at making me feel comfortable, and treated me professionally. Once I had test drove and decided on options, Brien found the exact car I was looking for at the price I was looking for. Finally, Lou did a fantastic job with the financing, and had found a better deal for me on an auto lone than what I was able to find on my own. More