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50 Reviews of Vernon Auto Group - Service Center
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May 06, 2021
I always try to shop local and put my money into Vernon as much as possible. I was very pleased that Vernon Auto Group was able to work with my schedule and get my car in after having to wait so long (2 mo as much as possible. I was very pleased that Vernon Auto Group was able to work with my schedule and get my car in after having to wait so long (2 months) for either parts to come in or for them to have time to check what was going on. However, I was not please by the fact that I got my car back with a deep scratch on the interior passenger handle of my car and also what seemed to be oil or something black that was smeared all over my passenger seat top to bottom that I had to scrub by hand being 7 months pregnant and not being able to completely remove them. My car interior is creme colored and stains/marking show up very easily on my cloth seats. So I’m not very happy that I got my car back in the condition that I did. More
by Luckykjk
Employees Worked With
Tikiesa Townsend
August 15, 2020
Service After 2 weeks I was given 2 different reasons why vehicle was not done, I contacted my dealer in Surprise Az, he said they would have the job complete After 2 weeks I was given 2 different reasons why vehicle was not done, I contacted my dealer in Surprise Az, he said they would have the job completed within a week. More
by dwightgail
Employees Worked With
not sure of the people's names that helped me
August 05, 2020
Siempre un trato profesional y un excelente servicio, la entrega del vehículo fue de manera profesional y siempre manteniendo una comunicación de manera adecuada y corrrecta entrega del vehículo fue de manera profesional y siempre manteniendo una comunicación de manera adecuada y corrrecta More
by omarzito100
Employees Worked With
February 26, 2020
Kyle at Vernon Auto Group was really great to work with on trading in our old vehicle and purchasing a new one. He made the process very easy and helped us get the vehicle we wanted at the best deal possib on trading in our old vehicle and purchasing a new one. He made the process very easy and helped us get the vehicle we wanted at the best deal possible. Also, the finance manager had everything lined out when we showed up to sign and made the process very easy and straight forward. Overall we are very satisfied and had a great experience working with Vernon Auto Group. More
by Nick L
November 25, 2019
Excellent customer service in the Service Department. They worked diligently to find the problem with my vehicle and explained everything they were doing. Tommy was great to work with and deserves many K They worked diligently to find the problem with my vehicle and explained everything they were doing. Tommy was great to work with and deserves many KUDOS for his help. More
by Melanie
Employees Worked With
Tommy Gonzales
November 20, 2019
Great dealership to work with. Makes buying a new car or truck easy. No hassle no trouble just seamless transactions. The service department will get you in and out fast. truck easy. No hassle no trouble just seamless transactions. The service department will get you in and out fast. More
by ccfarms.cox
Employees Worked With
Other Employees :
Chris Slaydon, Dan Gomillion, Cody Dunson
November 01, 2019
CHECK ENGINE LIGHT Took my 2018 GMC 3500 Duramax in for service. Dealership couldn't get the check engine light codes to repeat and I picked it up the next day. Took my 2018 GMC 3500 Duramax in for service. Dealership couldn't get the check engine light codes to repeat and I picked it up the next day. More
by Greg58
Employees Worked With
October 28, 2019
Recall fixed on my sons truck and it was done immediately and only took 30 minutes. Thank you again Mark Dunson for the quick response! and only took 30 minutes. Thank you again Mark Dunson for the quick response! More
by Happy customer
October 22, 2019
Great service I live remote from dealer and have to plan trips to dealership city. Called service and explained situation. Service writer worked me in. Visit showed I live remote from dealer and have to plan trips to dealership city. Called service and explained situation. Service writer worked me in. Visit showed professionalism and courteous customer service. I will definitely continue to take my vehicle to Vernon Auto Group for service. More
by Sanfred
Employees Worked With
Cody Dunson
October 11, 2019
Excellent service and fast Fast and friendly service. Tim the service oil change tech is excellent and fast . Would recommend this place to anyone. Will continue to do business Fast and friendly service. Tim the service oil change tech is excellent and fast . Would recommend this place to anyone. Will continue to do business with service department. More
by Roberto Sanchez
Employees Worked With
Tikiesa Townsend, Cody Dunson
