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Vernon Auto Group - Service Center

Vernon, TX

4.5
63 Reviews

63 Reviews of Vernon Auto Group - Service Center

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July 29, 2025

The employee was very informative and polite. I took my Dodge Ram pickup in for an oil change and she suggested other things that might need to be done, including the price. I left the pickup a More

by luann_holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Needed an oil change and the service dept got it in fast and out fast. Thank you More

by tferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Vernon Auto Group responded

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

I have nothing but good things to say about this dealership. I took my F150 in because I felt like my battery was dying. I didn't have an appointment. I needed to take a family member to a doctor ap More

by tbhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Vernon Auto Group responded

Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2025

Once again, Vernon Auto Group went above and beyond to take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in re More

by Gary Self
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Vernon Auto Group responded

Gary, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Jul 09, 2025 -

Vernon Auto Group responded

Gary, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2025

What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed More

by Lutstreit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Vernon Auto Group responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 18, 2025

I received quick courteous service. Everything was very clean and well taken care of. I will return. More

by Pannport
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Vernon Auto Group responded

Pannport, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. More

by jmhulon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 30, 2025 -

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 15, 2025

They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He More

by cm_country
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Vernon Auto Group responded

Hi there, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Have a good day!

May 10, 2025

Had my oil changed at the Dodge House of Vernon Auto…super attentive people, facilities, and good service. More

by GG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea at the Dodge House on Wilbarger Street was extra helpful and very professional.
May 14, 2025 -

Vernon Auto Group responded

GG, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 02, 2025

service manager Jame Baker was top notch, he explained everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. More

by jblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Vernon Auto Group responded

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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