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50 Reviews of Vernon Auto Group - Service Center
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January 20, 2025
Great place to buy a new or used car or truck! Ford service department was fast to find the problem and had it repaired in no time! Ford service department was fast to find the problem and had it repaired in no time! More
by Mitch123
Employees Worked With
January 17, 2025
Got me in and out in under an hour for an oil change. Great customer service! Great customer service! More
by Colbie
Employees Worked With
June 15, 2024
I had an awesome experience buying a vehicle from Derek and Vernon auto Group. Derek is the guy that you want to deal with if you want a vehicle from Vernon auto group. Thanks Derek and Vernon auto Group. Derek is the guy that you want to deal with if you want a vehicle from Vernon auto group. Thanks Derek More
by jason.baiza
Employees Worked With
June 10, 2024
Called NUMEROUS times to get service. Talked to the same person but he would not call me back. Poor business. Went elsewhere. Talked to the same person but he would not call me back. Poor business. Went elsewhere. More
by Charles_schur
Employees Worked With
May 11, 2024
I think this is the best Ram dealership in the United States, I have a 2019 Ram 3500 my engine blew up on the way from Oklahoma to California, lucky for me it happened in Vernon TX and the tow truck driv States, I have a 2019 Ram 3500 my engine blew up on the way from Oklahoma to California, lucky for me it happened in Vernon TX and the tow truck driver told me that Vernon Dodge was a great dealership, he was right on the money, I want to thank the service department Mark and Robert also the mechanic Josh I could not be happier with this dealership I highly recommend them too bad they are 1300 miles from my home in California. More
by kidd
April 04, 2024
The Ford Service Department got my 2020 Ford Edge in quick twice this month! First an oil change and then a screen and software update issue. My car was picked up from my job and delivered back to me. C quick twice this month! First an oil change and then a screen and software update issue. My car was picked up from my job and delivered back to me. Chris set up both appointments and made pick up/delivery arrangements, and Mark jumped in and helped on my software issues. Very happy with the service and help from Ford Service! More
by Deidreroper
September 07, 2023
Chris is a great guy, but our truck has been in the shop since August 1, 2023 and they can't give us any answers as to when it will be fixed. Nor have they given us a loaner vehicle. We always try to shop since August 1, 2023 and they can't give us any answers as to when it will be fixed. Nor have they given us a loaner vehicle. We always try to shop local, but the service of this dealership is greatly lacking. They were very happy to sell us this truck back in 2020 but keeping the truck serviced is another story. More
by beccasuew
April 19, 2023
I’m highly disappointed in the Ford house at Vernon auto group, I took my vehicle in to get an oil change and a few days later noticed that my splash guard was gone. I took my vehicle in today on April 19, group, I took my vehicle in to get an oil change and a few days later noticed that my splash guard was gone. I took my vehicle in today on April 19, 2023 to get an oil change and asked to replace my splash guard and they refused to replace the splash guard. Not only did they remove a part from my vehicle they also in a sense called me a liar and said it was my fault. I am highly upset about it and will not be going back. More
by Caitlyn Donaghey
Employees Worked With
Jarod Wilson
May 26, 2022
He was very helpful towards me very generous as well he went above and beyond to help me get approved for my car went above and beyond to help me get approved for my car More
by Jonathana796
April 21, 2022
Waited over four weeks for service on my 2021 F250. Dropped off truck for the day. When I picked up was told “super busy..tech left early...didn’t get to your truck”..What? At my rescheduled appointm Dropped off truck for the day. When I picked up was told “super busy..tech left early...didn’t get to your truck”..What? At my rescheduled appointment today, again dropped off for the entire day..was told @super busy” didn’t get to your truck”..not joking! Rescheduled for a third time...man that customer service is amazing??? More
by ddthdog
Employees Worked With
Service
