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Vernon Auto Group

Vernon, TX

Overview
Employees
Reviews
Vehicles
4.9
5,533 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,533 reviews

December 26, 2011

This was by far the best new car purchase I have experienced. NO ONE can touch their prices which is why I traveled to Texas from Philadelphia. Staff hospitality was unlike I had experienced in any More

by MrAgent007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Ralph & Ashley., Ralph Arteaga
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Jan 10, 2012 -

Vernon Auto Group responded

Alex, I cant express enough how thankful we are for your time and effort to say such great things about our dealership. We are very glad we could get you into the vehicle you were wanting, and hope to get you into the truck you now have your eye on! We really enjoyed your time! I hope you have an amazing New Year. Please if there is ever anything we can do for your give us call, we enjoy speaking with you!

December 19, 2011

BEWARE of this dealership!!! This was one of the most disturbing events of my entire life. If I could ever rewind time, this would be it. Mike Sanchez and the entire dealership were extremely unprofessio More

by caren1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Sanchez
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Dec 30, 2011 -

Vernon Auto Group responded

We appreciate all feedback we get from customers. As we progress down the road to excellence ever customer's feedback is critical to our success. We strive to have the condition of all vehicles perfect when they are viewed, but we are fallible in that pursuit. We do, from time to time, have to questions the validity of some responses. The reviewer states that the named salesperson was using tobacco in front of them. This is untrue for 2 reasons. 1) We do not allow tobacco use in our facilities period. 2) The salesperson (Mike Sanchez) does not use tobacco or has he ever used a tobacco product. We thank the reviewer for the time they took to notify us of these issues and we look forward to correcting any and all issues.

September 22, 2011

Importing a truck to Canada is an adventure that required fulfilling export "red tape" that can be confusing and daunting to say the least. I took a chance and purchased a truck via the internet with Vernon More

by jkozlowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
Other Employees : Jr Calvillo and April Benedict
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