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Vern Eide Chevrolet Buick GMC
Mitchell, SD
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I have known Wayne Konz for several years. This is the second truck he has helped me purchase. My experience with working with Wayne has always been wonderful He explained all the new tech stuff on the second truck he has helped me purchase. My experience with working with Wayne has always been wonderful He explained all the new tech stuff on the new trucks. As far as the dealership the experience was very good. It was clean and modern . Everone was very friendly. Made you feel right at home. More
On November 13, we were on our way to Sioux Falls for a Dr. appointment. We stopped in Mitchell to do some shopping, but our car would not turn off. We went to Vern Eide to see if they could tell us what Dr. appointment. We stopped in Mitchell to do some shopping, but our car would not turn off. We went to Vern Eide to see if they could tell us what was wrong. Within about a half an hour we knew what the initial problem was. Tyler showed us the problem and explained what would have to be done He also told us of 3 other issues that we were not aware of They gave us a beautiful Impala to use to keep our appointment in Sioux Falls. We stopped back on our way home and our car would not be done until the next day. So we took their car home and returned it the next day. Tyler and his crew were so helpful and it meant a lot that they could work on our car at a moments notice. We have made sure people know of the service and help we received at Vern Eide We will not hesitate to return to this dealership for anything that we need, Many thanks to you all............Pat & Diana Goos More
Wayne was very friendly and helpful to find just the model, color and extras we wanted on a vehicle. We went back and forth negotiating a price and were able to come to an agreement that satisfied both model, color and extras we wanted on a vehicle. We went back and forth negotiating a price and were able to come to an agreement that satisfied both of us so we could keep our business in town. Whenever we've had questions or inquiries on any vehicles Wayne has been very prompt at getting our questions answered. We've been very happy working with Wayne over the years and will return to this dealership. More
The people at this dealership were top notch!!! We were towed in from 19 miles east of Mitchel to this dealership where we met Tyler Appel. He greated us so warm and friendly. I was in tears and he was ver towed in from 19 miles east of Mitchel to this dealership where we met Tyler Appel. He greated us so warm and friendly. I was in tears and he was very sweet. He gave us a loaner car to continue our trip to my daughter's National cross country meet, so that we did not miss it and I am forever thankful to him. We could not get our very old van fixed and so we decided it was time to buy a new car. We then talked with Ryan Kristensen and Dalton Overweg who went above and beyond what anyone needed to for us. We were 45 minutes later than the hours of operation and they stayed for us. The staff at this location is so great. I just cannot say enough about them. A trip that was going great and then turned miserable was brought back to great just by the "extra" that these folks were willling to go to and we really appreciate it! Hats off to you. More
This is the best sales experience i have ever had. I have never had a salesman work so hard to get the price down to be where i wanted. He was very friendly to work with and he knew what he was talking about never had a salesman work so hard to get the price down to be where i wanted. He was very friendly to work with and he knew what he was talking about. I will go back to Jaeson on the next car or pickup i buy. A+ rating from me hands down. More
In my search for a new vehicle I came across the staff at Vern Eide, every one I had to deal with with was professional and very helpful. When I arrived at the dealership Tonya was very helpful and let me te Vern Eide, every one I had to deal with with was professional and very helpful. When I arrived at the dealership Tonya was very helpful and let me test drive any vehicle I looked it at to help with my decision. Tonya walked me through the entire process and made my experience pleasureable. I decided on a 2014 GMC Sierra and Tonya was very helpful in helping in setting up the Onstar and connecting the GMC Intellilink. Overall I had a very positive experience and Tonya and Vern Eide will have a my business in the future. More
Exceptional overall experience!! I will recommend Vern Eide Chevy Buick GMC Dealer to Everyone!!!! I bought a used vehicle but treated as if I had bought a new vehicle. Eide Chevy Buick GMC Dealer to Everyone!!!! I bought a used vehicle but treated as if I had bought a new vehicle. More
I have dealt with Wayne Konz before when I bought my Impala and had a good experience so when my husband wanted a pickup.I called Wayne to see what they had. We found one on the internet and that was th Impala and had a good experience so when my husband wanted a pickup.I called Wayne to see what they had. We found one on the internet and that was the one. Wayne sent us pictures and my husband loved it. Half hour later Wayne e-mailed and said it was sold.But we drove to Mitchell any way and looked at pickups and bought a new 2013. We love it and I would go back. Thank you Wayne and Craig, Jerry and Denise Olson More
While travelling from Ohio, our 2010 Buick Enclave flashed a 'code' (Service Engine light illuminated). I was certain that the issue was fuel-related, and not a big problem, but I stopped at Vern Eide flashed a 'code' (Service Engine light illuminated). I was certain that the issue was fuel-related, and not a big problem, but I stopped at Vern Eide Buick in Mitchell, SD to make certain (we were about 1100 miles into a 3000 mile journey). Tyler Appel was attending the Service Desk, understood our problem (travelling), and got us scheduled for a checkup 45 minutes later!! When I came back, the Service Manager, Tom Hillman, took my particulars and had us take a chair. NOTE: I have owned GM vehicles almost exclusively for 61 years (Buick, Chevrolet, Corvette, Opel, Pontiac, GMC) and I have never been to a customer waiting area the like of which my wife and I enjoyed at Vern Eide: TV (large flat screen), fresh popcorn, upholstered lounge chairs (ala a living room), slushies, cookies, coffee, pop, and more! Some twenty minutes later Mr. Hillman informed us that the O2 sensor was bad, it was in-stock, it would be installed in a short time (which it was), and the Enclave was under a Certified Warranty and that the entire service would be at no cost to us. All told, in less than two hours after walking into the Vern Eide dealership Service Department we were back on the road. I got the impression from both Tyler and Tom's demeanor, that this level of quality customer care is routine with them, not the exception. . I will be retelling this story often; I only regret that I live over 1000 miles from this extraordinary dealership. More