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Vern Eide Chevrolet Buick GMC
Mitchell, SD
538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 538 reviews
July 06, 2016
Was very pleasant Sales rep was very pleasant would refer another person to him was treated very respectful everything done in a timely miner tried there best to satis Sales rep was very pleasant would refer another person to him was treated very respectful everything done in a timely miner tried there best to satisfy us. More
by Jane Langstraat
Employees Worked With
Wayne Konz
July 03, 2016
Help when I needed it My car had a issue while on vacation. They worked on it through their lunch. Very friendly. The car was fixed correctly. Loved how fast they were. My car had a issue while on vacation. They worked on it through their lunch. Very friendly. The car was fixed correctly. Loved how fast they were. More
by Dan G
Employees Worked With
John Engellan, Ron Bertram, Shannon Phillips
June 19, 2016
Transmission problems Above and beyond. I had transmission problems with my GMC Acadia on my way out to Rapid City for a wedding. I was east of Mitchell, SD about 30 mi Above and beyond. I had transmission problems with my GMC Acadia on my way out to Rapid City for a wedding. I was east of Mitchell, SD about 30 miles when it died. I called this dealership and a very nice lady by the name of Tami Winter answered my call. She and the dealership went above and beyond what I expected. It was closing time and Tami told me she would stay there until I got my car there and would then figure out what to do until my car got fixed. I had figured my weekend had been wrecked and was just thinking about trying to get home. She handed me the keys to a very nice vehicle and told me to go to the wedding. She was excellent at putting my concerns to rest over the week end. My only regret is that if she would not have given me a vehicle to drive - then I would of been able to SKIP the outside wedding where it was 103 degrees and the reception was no better. Just kidding. It is just great to know that a dealership and there employees would go the extra mile to help someone stranded and not even one of their customers. More
by Mark
Employees Worked With
Tami Winter
June 16, 2016
John Engelland is Awesome! We travelled through Mitchell on our vacation and had some emergency work done on our Suburban's exhaust system but Murphy and his law was with us. W We travelled through Mitchell on our vacation and had some emergency work done on our Suburban's exhaust system but Murphy and his law was with us. We got 30 miles farther down the road on a Saturday afternoon at 5pm and our alternator decided to quit working. John Engelland, the service tech who had labored over the exhaust system, volunteered to gather the parts and come the 30 miles to rescue my stranded family and me. John was courteous as always and expertly diagnosed the issue to ensure all electrical problems were addressed before sending us on our way. He had everything he needed to analyze and fix the potential issues. We are extremely grateful to John, Tami, and the Vern Eide Chevrolet folks for such awesome and friendly treatment. Many thanks again to John for such "Excellent" service! More
by Paul804
Employees Worked With
John Engelland, Tami Winter
June 11, 2016
A pleasant experiance My 2016 Corvette is "my Baby" and I was concerned about taking it to a dealer that I knew nothing about. My concerns were put aside by a wonderful ser My 2016 Corvette is "my Baby" and I was concerned about taking it to a dealer that I knew nothing about. My concerns were put aside by a wonderful service advisor named Tami Winter who introduced me to the service manager Craig. Craig gloved-up so he wouldn't leave fingerprints on the Corvette when he drove it into the shop. As he did, he assured me that the technician would clean up before working on my car. While I waited for the work to be done, I was offered refreshments and was greeted with a pleasant smile by every employee that I met. Craig brought my Corvette to me when it was repaired and told me to meet the technician Shane who worked on my car. Shane explained to me what had to be done and assured me that he had fixed the problem. When I got in my Corvette to leave I found a bottle of Vern Eide water that had been left on the console. What a pleasant experience! More
by Redagain
Employees Worked With
Shane, Craig Engelland, Tami Winter
June 09, 2016
Quick and Easy Bought a new truck from out of state. The staff was awesome and prepared for my arrival. Everything went smooth and was in and out in a hour. Bought a new truck from out of state. The staff was awesome and prepared for my arrival. Everything went smooth and was in and out in a hour. More
by bkfischer
Employees Worked With
Ryan Kristensen
May 27, 2016
Great customer service We purchased a vehicle from Riley in Mitchell and had a great experience. They worked together to answer all our questions and treated us very well. W We purchased a vehicle from Riley in Mitchell and had a great experience. They worked together to answer all our questions and treated us very well. We will definitely be coming back to purchase future vehicles at Vern Eide. More
by Larson16
Employees Worked With
Riley Chohon
May 25, 2016
I would highly recommend this dealership Last friday my family and I were traveling from Freeman, SD to Pierre, SD. About 200 miles. When we pulled into Mitchell the car was smoking and sm Last friday my family and I were traveling from Freeman, SD to Pierre, SD. About 200 miles. When we pulled into Mitchell the car was smoking and smelled hot. I pulled over and found that there was engine coolant sprayed all over the engine. I could not determine the cause. I stopped at one dealer and it being 4pm on friday they were not to eager to serve us. When I pulled into Vern Eide around 430pm, I felt like I just landed at a 5 star hotel. They served us with a smile and took the car right in for a diagnosis while my wife and 3 kids sat in their lounging area eating popcorn and drinking soda and slush--Every person in the place seemed to be enjoying their work and were friendly and smiling. Tami Winter was outstanding!!! Technician Eric stayed late to ensure that our car was ready to hit the road before he departed for the day. About half way between Mitchell and Pierre we received a call from Tami checking up on our progress toward home. I can't say enough about the service we received. The service was so good I xxxx near talked myself into buying a car while I was there:) I know this for sure--next time i need a vehicle i will stop by Vern Eide. Good Service seems to be a rare commodity in this day and age as does class-i don't know how to define class, but I know it when I see and the folks at Vern Eide have it in spades!! More
by kevin mutchelknaus
Employees Worked With
Eric----technician--very cool dude!!!!!, Ryan Buck, Tami Winter
May 19, 2016
Service department friendly and efficient The service advisors were all excellent at Vern Eide GMC. Tami Winter was helpful both days that we had to bring our GMC 2500 in for a check engine li The service advisors were all excellent at Vern Eide GMC. Tami Winter was helpful both days that we had to bring our GMC 2500 in for a check engine light/emissions issue. She was efficient, friendly, and very helpful. The service area was clean, organized, and looked very professional. More
by sweetshoppe
Employees Worked With
Tami Winter
May 16, 2016
Excellent Review Pam Engelland was our Service Advisor and she could not have been more accommodating. We had an urgent electrical issue and with her help and an exce Pam Engelland was our Service Advisor and she could not have been more accommodating. We had an urgent electrical issue and with her help and an excellent technician our plans were not interrupted. We cannot thank Pam and the crew there enough. Thank you, Orville More
by Trailer Problem
Employees Worked With
Pam Engelland
