Vern Eide Chevrolet Buick GMC

Excellent Experience....As Always! We've purchased a number of vehicles from Wayne Konz at Vern Eide GMC in the last few years. Purchasing a vehicle is sometimes stressful, especially We've purchased a number of vehicles from Wayne Konz at Vern Eide GMC in the last few years. Purchasing a vehicle is sometimes stressful, especially when it wasn't a 'planned' purchase, as was our vehicle purchase last week. As usual, Wayne and everyone at Vern Eide were so helpful and made sure we drove off in exactly the vehicle we dreamed of owning! More

Top notch! Jim got right after my service job. He also lined me up with a more than acceptable loaner while my Acadia was being service. Service was quick and th Jim got right after my service job. He also lined me up with a more than acceptable loaner while my Acadia was being service. Service was quick and thorough. More

Traveler receives Excellent Service...Above & Beyond. Traveling from MT back to PA on the second day of my 3 day trip, with two young grandchildren (Girl ages 7 & Girl age 2 months) & my wife, when the ai Traveling from MT back to PA on the second day of my 3 day trip, with two young grandchildren (Girl ages 7 & Girl age 2 months) & my wife, when the air-conditioning failed to work to my satisfaction in my 2012 F150. At 170,000 miles I would expect some issues from time to time. Temp control with a 2 month old in the truck is more important than you might think, especially on a 2100+ mile trip. I went on the internet with my iPhone and checked for a Ford Dealership in the closest town, Mitchell SD. Found Vern Side Ford at 2300 N. Main. Called the listed phone number and requested service department. Was delightfully greeted, in a very timely mannor on the phone by Service Advisor, Tami Winter. She immediately took ownership of my issue & the challenges it presented, providing me with the best customer service I could only dream off. Note: I had worked in customer service for over 33 years and this young lady went above and beyond with every step of the process, beginning to end. Though out every touch point of the process I kept thinking to my self, not only would I want Tami to work for me, if I owned a business, but I would want Tami to run any businesses I might have, and to teach the other employees what Over-the-Top customer service is all about, that is if she was ever available. Vern Side Ford & its customers are a better business with Tami working for them. From Tami The Beginning: providing me with directions to the dealership, To the End:to calling me on my cell prior to her going home for the day to see if the service performed on my truck met with my satisfaction and was working properly & everything (to much to mention in writing) but the details of her skills in customer service are above any imagined level of perception. Surrounding Tami with the tools of excellent Technicians, Robert Christenser & Erik Kurth, timely service was received without having an appointment. Vern Side was also physically designed for providing the best service you could expect, shy of having a masseuse in the customer waiting area, they had it all. I am highly recommending Vern Eide to all customers in this area or passing through in their travels like I was, who are looking for service on their vehicles. This would make an excellent TV commercial for Ford Nationally. You cannot brand better service than they provide. Thanks again to your entire team! Ben & Kim Johnston, Alanya & Riley Kinney More

Helped us out in a jamb. We were on our way to Iowa from Montana. The truck started having issues. We pulled in and were taken immediately into the service area. We were treat We were on our way to Iowa from Montana. The truck started having issues. We pulled in and were taken immediately into the service area. We were treated with such kindness and efficiency. The waiting area was comfortable with nice amenities. Within 30 minutes, the analyst and front desk person told us the issue. In the next 30 minutes, the part was installed and we were on our way. Great staff, just so helpful and calming. I would recommend Vern Eide to anyone needing service or looking to purchase a new automobile. They are a rare find these days in such a rushed worlk. More

Great service, great personal attention My car was In need of an oil change. They got me in within a day and took the time to explain other function that needed to be serviced. Under warrant My car was In need of an oil change. They got me in within a day and took the time to explain other function that needed to be serviced. Under warranty all was taken care of quickly and knowledgeably. Thanks. More

Wayne Konz was our salesman This dealership is superb in every way. Wayne Konz was very informative and was ready and willing to answer all our questions & address any concerns. This dealership is superb in every way. Wayne Konz was very informative and was ready and willing to answer all our questions & address any concerns. We will refer our friends and family without hesitation. Daniel & Jannet Larson More

great experience The vehicle was ready as promised and when it was promised. There was no heavy pressure on the sale. Large selection of trucks. All of the features w The vehicle was ready as promised and when it was promised. There was no heavy pressure on the sale. Large selection of trucks. All of the features were explained and demonstrated by the salesman. More

Outstanding Experience Wayne Konz went above and beyond to get us in a vehicle that best suited us. We have been looking for the right vehicle for about 2 years. Wayne Konz went above and beyond to get us in a vehicle that best suited us. We have been looking for the right vehicle for about 2 years. More

Great, Honest Service, From Jim Jim is honest and can be trusted. Jim went out of his and will go out of his way to allow the techs to perform excellent service. Thank You Jim is honest and can be trusted. Jim went out of his and will go out of his way to allow the techs to perform excellent service. Thank You More

No other place to lease a car! Was in to see Levi on 1/9/17 to lease my second car. Great experience again leasing a vehicle. No hassles, great rebates, service was first rate! Any Was in to see Levi on 1/9/17 to lease my second car. Great experience again leasing a vehicle. No hassles, great rebates, service was first rate! Any questions, even after the sale, will be answered in a timely manner. Vern Eide GM with Levi is the place to be. More