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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,602 Reviews

2,602 Reviews of Vera Cadillac - Service Center

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September 22, 2024

Excellent service and care from car maintenance department. Great communication and customer feed back related to expected cost. Job well done! More

by JDAVID445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 23, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 21, 2024

Carlos was very well prepared Also he explained everything about the car Really appreciate his honesty and commitment to his customers Thanks More

by starhome400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 21, 2024

Vera cadillac is always professional. I'm always satisfied with the quality of their customer service More

by DANIABECKWITH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Sep 21, 2024 -

Vera Cadillac responded

Thank you, Dania! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 21, 2024

Great service highly recommend coming to this dealership for service it was fast and my advisor worked with me to get in and out fast. More

by xnsmith97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikeli
Sep 23, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

September 19, 2024

Although the service was a little pricey, but the work was completed to my satisfaction More

by Fjeanbap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J O N A T H A N A B E
Sep 19, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 17, 2024

I took my 2018 escalate platinum in for repairs on 8/8/24 after an accident. I was told it was done and ready to pick up after two weeks. When I went to pick it up there were things still visible to me that More

by alancrabtree
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
david
Sep 17, 2024 -

Vera Cadillac responded

Providing a positive experience is our top priority, Alan, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gustavo Rodriguez Service Director

September 17, 2024

i want to thank gio for a excellent service experience. Gio is a true asset to this dealership More

by miriamjaramillo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gio service dwpt
Sep 17, 2024 -

Vera Cadillac responded

Miriam, It's great to hear that Gio and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

September 16, 2024

Good place to get car serviced! Very knowledgeable and reliable dealer. They also wash the car before delivery! More

by JOEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christofer alejo
Sep 16, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 16, 2024

Service is good but time is long do to work Nice service still good yeah More

by 1SIRTAHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Vera Cadillac responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 16, 2024

Excellent dealership. Very fast and efficient. I would recommend anyone go there and use them. More

by IHOSMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel
Sep 16, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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