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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,824 Reviews

2,824 Reviews of Vera Cadillac - Service Center

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May 25, 2025

My experience at Vera Cadillac with both the sales/purchase and service has been top notch. The in person sales experience was honored as represented during the online estimates, Leor Zvi also m More

by codds3204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio in Svc Dept
May 25, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

May 23, 2025

Prices are high. Car was supposed to come back clean and did not. After spending a fortune that would have been nice. More

by CARMENRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris A
May 24, 2025 -

Vera Cadillac responded

Carmen, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gustavo Rodriguez Service Director

May 21, 2025

My service person has been very courteous. My wife and I have enjoyed a new purchase of a Cadillac Escalade. More

by bushbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

May 20, 2025

Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. More

by aenglert10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 19, 2025

We have only brought my car to Vera, as we appreciate the efficient and professional wirj. More

by will6003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni...service...definitely 5 stars.
May 19, 2025 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

May 17, 2025

Customer service was great they responded immediately and provided great service. they were very responsive and attentive. More

by alejandro.arias0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

May 16, 2025

Edwin, my advisor was very polite and knowledgeable. The repairs were completed on time and the gold detail service was amazing. I would highly recommend to anyone needing service on there vehicle to us More

by RWIELANDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service
May 16, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 15, 2025

I Solid Team. Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick o More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar.
May 15, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 14, 2025

I take both of my vehicles here. Great service and reasonable prices. I will continue to use this dealer. More

by Jasonviera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 14, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

May 13, 2025

Fantastic service all around! The staff was professional and friendly, the facility was spotless, and my car was ready on time. Great pricing too—very fair for the quality of work More

by kina4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 13, 2025 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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