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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,824 Reviews

2,824 Reviews of Vera Cadillac - Service Center

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June 04, 2025

Giovani was the best. His customer service was A+ and he was very helpful and made the whole service exceptional. He is a. Very valuable person at Vera Cadillac as far as More

by Norm10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani
Jun 04, 2025 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 04, 2025

We were towed to Vera Cadillac and the service was amazing. Anwar Johnson knew exactly what was wrong with the car and the next day it was serviced and ready. Anwar Johnson was very professional and w More

by eviscartagena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Anwar Johnson
Jun 04, 2025 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

June 03, 2025

Nestor in the Service Department is Excellent, He helped me a lot with the towing,explaining me what happened with my Cadi, in general your Pick Up service is very GOOD..I am pleased with your courtesy, T More

by dolobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NESTOR - Service Dept
Jun 03, 2025 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 03, 2025

Greate costumer service, very happy with sales and repairs, Anwer on time of information needed gray team More

by djmiami40
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anwar
Jun 03, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 01, 2025

The dealership was very nice, everyone very friendly. Anwar received us like if he knew us. Great job! More

by eviscartagena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Anwar Johnson! Great guy! Give him a raise.
Jun 01, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

May 31, 2025

Love it. The staff and service are very attentive and courteous. Very, very, very satisfied.. More

by Missp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 31, 2025 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2025

Excellent as always. Edwin Montoya was very knowledgeable, courteous and had me out in 2 hours. For an oil change and tire rotation. More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
May 29, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2025

I’ve been coming here for over 20 years. This is the best service department in South Florida More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
May 29, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2025

Very good service. Very professional easy to work with return calls or texts promptly. Complete job in a reasonable amount of tome More

by 9@@&@&&
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

May 26, 2025

Vera Cadillac Service provided a first class experience: quick, affordable, with constant communication. They resolved the matter with my Tesla S. I also just leased a new Lyriq. It is good to know that we More

by ron y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Ramos
May 26, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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