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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,824 Reviews

2,824 Reviews of Vera Cadillac - Service Center

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June 10, 2025

Had to return the car for continuous service after waiting all day (8:30-4:00) for a recall. More

by carolloveb
Recommend Dealer
Yes
Employees Worked With
Conrad in the Service Department.
Jun 10, 2025 -

Vera Cadillac responded

Hi Carol: Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

June 10, 2025

Dealership was great in scheduling a last minute appointment. Service was good, just took a little longer than expected. More

by blatham34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar in the service department
Jun 10, 2025 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2025

Great service adviser Conrad. He was very knowledgeable and helpful in taking care of us. More

by aabdemur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad
Jun 08, 2025 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2025

Delivered the car on time. Very professional and customer-oriented. As of today, the best dealer I’ve tried. More

by vladimir potapenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2025

Great dealership! !! Johnathan in service is EXCELLENT!!! I didn’t buy my car there but I service it there on a regular and they’re always respectful and reliable!!! More

by David.Duncan216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jun 07, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

June 06, 2025

Vera Cadillac provided excellent service. The advisors and techs are the best in the industry. Will use them again. More

by flopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio in service
Jun 06, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

June 05, 2025

I always receive quality service at Vera Cadillac and my service provider Alex Perdonomo provides excellent customer service and he is very knowledgeable and helpful in assisting me in understanding the bra More

by schmekalyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex P. in the service department
Jun 05, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 05, 2025

Todd was great in communicating throughout the process. The process was painless and even pleasant. Looking forward to my next interaction with the Vera team! More

by gadelgado
Recommend Dealer
Yes
Employees Worked With
Todd Quebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 05, 2025

Great to deal with. Had exactly what I wanted. All done over the phone with the car delivered to my door. Perfect More

by tim.taylor.naples
Recommend Dealer
Yes
Employees Worked With
Aline
Jun 05, 2025 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

June 05, 2025

Always receive great and attentive service from mikel Hernandez, the service advisor. He made sure everything was done in a timely manner. More

by Mark M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel Hernandez. Service advisor
Jun 06, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director