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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,826 Reviews

2,826 Reviews of Vera Cadillac - Service Center

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April 02, 2021

My experience was good dealer had good communication notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 More

by Elumene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your review and recommendation.

April 02, 2021

The service and vehicle satisfaction is great. The customer comfort that I received was just as great. My hat goes off to Vera Cadillac and it’s employees. With such quality comes my respect to you an More

by ELROYGARDNER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Friendly and efficient service department. As soon as you roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. More

by CBHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Apr 04, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Geovanni customer service was great He had everything set up for me before I came in for service The service dept also did a great job getting me a loaner More

by Kevin Tatro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni Rubio
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Great all around service from the repair (body shop) team. Car repair was completed ahead of schedule and great quality of work. Thank you very much More

by lucyb718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

I have been a Vera customer for 15 years and even though they no longer sell my vehicle (H3) I continue to bring it to Vera for all service. The service from my advisor, Eric T, is by far the best customer More

by SPOILEDATSEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric T in service
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave a review. We look forward to seeing you at your next visit.

April 02, 2021

The repair service is great but the time they hold your car is to long for instance I took my car in on a Tuesday they didn’t start on it until Thursday More

by BIG_DADDY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the recommendation and for the feedback. If there is anything else we can do to make our service even better, please don't hesitate to give us a call.

April 02, 2021

My service appointment was great from start to finish. It was a very easy process to request a service appointment online. My service agent was great, helpful and knowledgeable. Pickup service was a very con More

by TARRIDED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Vera, I great dealership everyone is professional and polite.. I was there for service advisor Karen Englert was very professional and made I was comfortable while waiting for my car to be seriviced More

by DLEWIS2271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Excellent service. Dealership made sure the customer was well taken cared of. Highly recommend Vera Cadillac, Pembroke Pines. Hats off to all who were involved 😀 More

by JDAVID445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Apr 05, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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