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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,715 Reviews

2,715 Reviews of Vera Cadillac - Service Center

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April 21, 2021

They were super nice and were able to fix my car without a problem. They also gave me a curtasy car wash. Overall i can’t complain about anything More

by JMENE083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Apr 22, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hope we won your business and look forward to seeing you back in the dealership for your next service or vehicle purchase.

April 20, 2021

Vera Cadillac is a class act the dealership is just an awesome place for all your car needs.especially when you have a service writer like Michael Crato and the boss like gus Rodriguez it really means a l More

by HOTSUIT58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato
Apr 21, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take Care.

April 20, 2021

I been leasing with this dealership for the last 20years and it has been a wonderful ride!!! My family and I feel at home here every time we come and hopefully will continue like this for many years to co More

by RUBENB4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave a review. We look forward to seeing you at your next visit.

April 20, 2021

The service representative Michael was very nice he was very knowledgeable and everything that I wanted done to my car. Everyone was nice and friendly More

by christophertobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike was very nice
Apr 21, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care.

April 19, 2021

We recently leased our fourth car from Vera. The main reason we’ve dealt with Vera for many years is the importance placed on customer satisfaction. More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato provided excellent customer service
Apr 19, 2021 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon! Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

April 19, 2021

Service was for oil change and tire rotation. Although pickup appt was for 9:30 am, I received a text that the were on their way closer to 8:00 am. This was my only issue. As far as quality work, I would More

by karencom66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 20, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great week.

April 19, 2021

Terrible service. No call backs. Overpriced. Will never go there again. How dare you require 25 words. More bs from this company. Your probably hoping no one completes survey. More

by Ddperk19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Apr 19, 2021 -

Vera Cadillac responded

Thank you for your post. We would love the opportunity to listen to your concerns and learn more about your recent service experience. If we have fallen short of the highest level of customer service, we want to know. Please call Leo Pena directly at (954) 517-7842 as soon as you are able, he is waiting for your phone call.

April 19, 2021

the guy was very gentle and kind I loved his services! He was fast and was always kind! thanks you did the best service l More

by layi_29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Apr 20, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care.

April 19, 2021

Alex Was very professional and answered all of my Alex Was very professional and answered all of my questions and help the best way he could. I also appreciated the fact that you were able to pi More

by faizray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 20, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great week.

April 18, 2021

Have the right person to do the job first came there 3 times an on the third they got it rite but I was happy overall More

by r.a.wilmott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lauzurique
Apr 19, 2021 -

Vera Cadillac responded

Thank you for taking the time to leave a review. We appreciate your honest feedback regarding our level of service and will further investigate the issue.

Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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