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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,602 Reviews
Call Service Center (844) 517-0823

2,602 Reviews of Vera Cadillac - Service Center

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November 18, 2024

The people are very friendly and excellent good costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. More

by hougensm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giuseppe Higuera, Victor Pizzaro
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Nov 18, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2024

It was good except for no assistance or solution for my defective radio system review. Don't think it was taken into consideration from my point of view. Another dealer found a way or solution to help wi More

by ebnicorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

November 17, 2024

Vera is a first rate dealership. Their service and personnel are professional and informant while your car is in their shop. They definitely rate a 10. More

by ariggione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio, Nestor Suarez
Report | Print
Nov 18, 2024 -

Vera Cadillac responded

We are very happy to hear that we provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

November 16, 2024

It was a great experience overall. Thanks for picking up the car and making everything so easy. More

by racheldeloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Nov 18, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 15, 2024

Excellent service, especially Conrad, my service agent, who solves all my problems with accurate solutions that are typical of his work. The dealer is diligent and professional. More

by arturodmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Pizzaro
Report | Print
Nov 18, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Arturo, for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 14, 2024

I always receive excellent customer service at this dealership. My service advisor delivers the best customer service!! More

by Neesie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Report | Print
Nov 15, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 14, 2024

Giovanni my favorite service person like always has been GREAT WITH HELPING ME . I always recommend him More

by DAVID.RODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Nov 15, 2024 -

Vera Cadillac responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 13, 2024

My first experience with the Service Department at Vera Cadillac. All I can say is that David and the entire left an excellent first impression! Definitely Customer Service at its best! Vera did not miss More

by maiteaguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Service Department
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Nov 14, 2024 -

Vera Cadillac responded

Maitea, Thank you for the kind words for our service department! We look forward to sharing your compliments with David and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 11, 2024

Both sales team and service advisor are Attentive and provide a very professional service. They really made me feel heard. More

by MARCOS0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Nov 12, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 10, 2024

Thank you Anwar Johnson for all your assistance getting both of my trucks serviced today More

by rodriguez2359
Recommend Dealer
Yes
Employees Worked With
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar Johnson
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Nov 10, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anwar met your service expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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