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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,608 Reviews
Call Service Center (844) 517-0823

2,608 Reviews of Vera Cadillac - Service Center

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September 06, 2024

My car was ready before the time estimated. My service advisor Johnathan was great to work with. He kept me updated on the car’s progress. He ordered an Uber for me which makes drop off and pic More

by rlasarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan service advisor
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Sep 06, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We're glad to hear that Johnathan was able to help you out. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

September 01, 2024

The service is good the location is convenient and Conrad is very helpful and polite More

by CRAWFORDGLORIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Contad
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Sep 01, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Gloria, for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 31, 2024

The service I had went very well. Gio Rubio was most helpful. I’ve received 4 requests to fill out surveys about my visit— one will suffice. More

by CINDY0727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
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Aug 31, 2024 -

Vera Cadillac responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 31, 2024

Everything went smooth. Great communication throughout by my Service Advisor Alex. I am happy with everything More

by BRHAMILTON711
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Pizzaro
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Sep 01, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 31, 2024

Eric was sharp, communicative and efficient. Vera Cadillac 100% thanks for the help and warranted part service. More

by JERRYJR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service.
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Sep 01, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Jerry, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 30, 2024

excellent service, very attentive to needs of customers, will definitely recommend to family and friends. More

by J42RIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Vera Cadillac responded

We are very happy to hear Richard and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 30, 2024

Salesman Carlos Caballero was absolutely amazing. He was very attentive, made the purchase process so easy.! By far the best purchase experience I have ever had!!! More

by Kenterihorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos and our team met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2024

Great Service! ! They are all very helpful and courteous. My Service advisor David, was amazing. I would definitely recommend More

by MCurbelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Álvarez
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Aug 29, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 28, 2024

My first services experience was excellent they picked up my car did routine maintenance and delivered my car backed as promised. I highly recommend Vera Cadillac to my friend and family. More

by wlsweeting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 29, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 27, 2024

Excellent customer service. Every time my car is due for maintenance or any issue, the service has been great and done in the time frame estimated, happy customer. More

by LARA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell (Service Advisor)
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Aug 27, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

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