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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,602 Reviews
Call Service Center (844) 517-0823

2,602 Reviews of Vera Cadillac - Service Center

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September 15, 2024

Eric was great and went above and beyond to help me with a blown tire. More

by SARATARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 16, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

September 14, 2024

Conrad Hernandez me dio un servicio excelente. Resolvio todas las dudas que tenia de mi carro de una forma clara. More

by EDDYR2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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Sep 16, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 13, 2024

I was totally pleased the way I was treated Christopher the service writer was very complete . Christopher is very Thorough and paid attention to my needs and wants mind you I live 15 minutes from Braman C More

by mytfine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher and Service
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Sep 14, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 13, 2024

Very courteous and helpful. Excellent service. . Especially Alex Padron who goes beyond to help. Will definitely recommend . More

by DIANERICHARD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Padron
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Sep 14, 2024 -

Vera Cadillac responded

Thank you for the kind words for Alex and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

September 12, 2024

Excellent Customer Service with guaranteed Customer Satisfaction not to mention friendly courteous staff a true asset. More

by greenmilecrosby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Sep 13, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

September 12, 2024

Thank you Vera Cadillac. Our experience was very convenient and all the representatives were very attentive. More

by rddm23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2024

Vera Cadillac Pembroke is an excellent dealer with representatives willing to assist you with your car needs until they are met. I was assisted by Nestor and he was very professional and accessible. I More

by Galindosierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Sep 11, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us, Sierra! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nestor and the rest of our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2024

My experience was great. Everybody was professional, and I can’t wait to bring my car back in for servicing again. More

by mytfine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher and Service
Report | Print
Sep 12, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christopher and our service team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 08, 2024

Exceptional and timely! Very impressed with service , service writers and Leo Pena, Service Department manager! More

by GCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
Report | Print
Sep 09, 2024 -

Vera Cadillac responded

Thank you so much for your kind words for Leo, and for taking the time to leave us this wonderful service feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

September 08, 2024

I wish they would have called me regarding the feed back about my car so I could’ve had that serviced at the same time even if it would’ve took another day, but my car was already at the shop. This was the More

by kizzy1woodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Breen
Report | Print
Sep 09, 2024 -

Vera Cadillac responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Experience The Vera Difference Gustavo Rodriguez Service Director

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