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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,602 Reviews
Call Service Center (844) 517-0823

2,602 Reviews of Vera Cadillac - Service Center

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November 23, 2024

The service was excellent as always. The dealership picked up my car from my job performed the service and returned my car to my job very clean. More

by FRANTZY0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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November 23, 2024

They did a good job at vera and addressed the repairs that needed to been done. My car is driving good Thanks vera More

by kto261108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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November 23, 2024

Only but great experiences at this dealer. From purchasing to services. Phenomenal staff and great customer service. More

by u307912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar from Service Department
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November 22, 2024

Connor was amazing; so helpful and efficient and then to have my car delivered home was an added bonus! I love my Escalade and love the service Cadillac provides its customers. More

by noemi1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor - service
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November 22, 2024

This place knows how to make an annoying recall a pleasant experience! Offered to give us an uber to get home and back. We were super surprised to see our car nice and clean when we picked it up. Ver More

by Kevin Gillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Vera Cadillac responded

Thanks, Kevin, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Giovanni Rubio always makes my service needs a positive experience. He ensures everything is done in a timely fashion. He helps with little details that others would never assist with. Mr. Rubio has bee More

by C1MURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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November 20, 2024

The road side technician was excellent! He was courteous, knowledgeable and accommodating. He was also very educational. More

by bluehouse650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Listed
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Nov 20, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2024

Giovanny Rubio very nice knows his job very well , it’s an access to have him More

by PARTS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanny Rubio
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Nov 19, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2024

Always quick honest and informative. Enjoy the speed of service communication and customer service. Sometime a bit pricey, but I expect this from a dealership. More

by jhunter05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Nov 19, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2024

Very professional and educated work was outstanding Will recommend anyone to come out and service their car or buy a car More

by M.miguel85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Pizzaro
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Nov 20, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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