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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,062 Reviews

1,062 Reviews of Vera Buick GMC - Service Center

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July 06, 2021

Always greeted with a smile. Very courtesy and On-time service with lots of knowledge and suggestions about the vehicles. Highly recommend their service for all your car care needs. More

by CYNTHIA_MACON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
July 06, 2021

My truck went in on a Monday & I didn’t get it back until Saturday . For an oil change and 2 bolts for the rear ended . I was not happy at all . First time I have had a bad experience. I did have a loner but More

by MOUSY1151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech
July 06, 2021

They were helpful as usual. Representative was very professional. After servicing the car they wash it. I would recommend Vera Cadillac to my friends and people I know. More

by vlucas0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
July 04, 2021

Mike Crato is the best service rep ever. We’ve dealt with Vera Cadillac for a very long time. His care and expertise is unmatched! More

by JOHNSTCLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crato
July 02, 2021

I have been using this dealership for several years. First they serviced my Saturn. Then I bought my 2012 Buick Verano from them. I have been very satisfied with the way they treat their customers. More

by SL_DOUGHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Jean Englert and Giovanni Rubio
July 01, 2021

I was late for my appointment but my rep told me to still come in. He told me what the technician was going to do. I did not have to wait long to have my vehicle serviced. Overall I'm satisfied with the serv More

by knightmc1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Best customer service, the service writer was on top of all the details and made sure we were informed every step of the way. Great job and great team….. More

by cb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back, Andy Russell
June 30, 2021

Fast service, excellent customer service. Service rep kept me updated on status. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovani and michael
June 28, 2021

Great Overall experience. The service advisor kept me in the loop the entire time. I would highly recommend. More

by DANNY3312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric service
June 28, 2021

They are professional knowledgeable very accommodating. Just love the Valet service.. that is one of the main reasons I have come back to Vera.. shout out to Mike in service an Raul that More

by ELCOLAPIETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike c
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