1,066 Reviews of Vera Buick GMC - Service Center
Eric was great with the scheduling and follow thru on my requests. car runs well& clean! My gas reduced from over 3/4 tank to less than a quarter in short trip to & from University. ??? requests. car runs well& clean! My gas reduced from over 3/4 tank to less than a quarter in short trip to & from University. ??? More
Excellent customer service, Alexander Medina was very helpful and followed through with all requests and kept me well informed. I am very pleased with the experience and workmanship. helpful and followed through with all requests and kept me well informed. I am very pleased with the experience and workmanship. More
Service consultant Michael made my visit very pleasant experience, followed up before and after my visit and provided all the related documentation via email. Very professional and excellent customer serv experience, followed up before and after my visit and provided all the related documentation via email. Very professional and excellent customer service in general at Vera. Highly recommended. More
I been having some problems with my lease due to dead battery, service engine soon. I called the dealership see times to adv them about the problem Andy finally they told me to bring the car in to check battery, service engine soon. I called the dealership see times to adv them about the problem Andy finally they told me to bring the car in to check it out. The stayed at the dealership fir few days they drove back the car to my work place and as soon I was done with work I started the car and light for the tires pop up showing the tire in the back right side is low. I did called Michael and hie adv me to add air and monitor the tire . Next day the tire is low again called him back, called road side assistance for help. Wayne came to add air to the tires and told monitor the tires. I did and again I have low tire pressure again.., I called Michael on Friday 01/14/22 ,send text message around 7am but no answer until after 2:30pm, he was very rude and telling me he is very busy, they are short staff and they having watching cars and driving also. I am not happy with his actitud Thank y More