Vera Buick GMC - Service Center

Unfortunately they keep the vehicle for long before they do a diagnosis. The service center takes forever to fix the problems. Average turnaround has been 2 weeks which resulted in rental excess charge. do a diagnosis. The service center takes forever to fix the problems. Average turnaround has been 2 weeks which resulted in rental excess charge. More

The service advisor was extremely professional, informative and answered all my questions. The service department in general made it a wonderful experience like they always do. Thank you! informative and answered all my questions. The service department in general made it a wonderful experience like they always do. Thank you! More

It’s a beautiful dealership very clean. All the employees are very courteous and attentive. I will probably get my next car from Vera Cadillac. All the employees are very courteous and attentive. I will probably get my next car from Vera Cadillac. More

Great service, great service agent. Alejandro made sure our car was repaired and delivered on time! Alejandro made sure our car was repaired and delivered on time! More

Excellent customer service from Edwin M. and Geossany H. Thank you guys for everything, means a lot! and Geossany H. Thank you guys for everything, means a lot! More

Best service always! On time, very professional, And listened to a woman! The best!! Always recommend Vera! On time, very professional, And listened to a woman! The best!! Always recommend Vera! More

I bought my GMC new a 2014 Acadia Denali I have bought every extra part Add on from Vera CADILLAC, GMC,BUICK! At 36000 miles I bought your Platinum Warranty Plan from your Service Manager and I am a very every extra part Add on from Vera CADILLAC, GMC,BUICK! At 36000 miles I bought your Platinum Warranty Plan from your Service Manager and I am a very Satisfied Customer! I called last week to get a 5000mile Oil Change and a Tire Balance and Rotation! There wasn't a opening for my Service Representative Michael Creato so he said that I had a Quick Lube at 10:30amon Friday! He said to see Nester! I was there and Nester was very accommodating and I was happy to wait and your Quick Lube Representative Nester made sure all was done! My Denali was Washed and Vacuumed! Please, Thank Nester and Michael Creto My Service Wrighter for the Service Manager All there part of "The Vera Service Department Experience"! I am now a Retired Miami-Dade Fire Rescue Department Firefighter and Paramedic for 30yrs. and a continued Satisfied Customer of the Vera Service Department! Thank You, Dale K. Sarisky More

Service is great Micheal does a great job and keeps me informed excellent customer service informed excellent customer service More

My technician Karen Engle Is awesome and everything that I needed to be done was done in a timely fashion. All the work was done properly and reasonably priced. I needed to be done was done in a timely fashion. All the work was done properly and reasonably priced. More

I love the way y’all treat me was fast with the service nice and kind nice and kind More