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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,074 Reviews

1,074 Reviews of Vera Buick GMC - Service Center

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April 04, 2023

Swift service and good personnel, and this is our second car bought in your establishment. My review is really about the number of visits. Thank you, and see you soon! More

by Grazyna Grzesik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My apologies I don't remember the name.
Apr 05, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words, Grazyna, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2023

Je voudrais dire un très gros merci à Michael pour le service de très haut niveau qu’il nous a offert, j’ai rarement rencontré un employé avec un tel professionnalisme et compréhensif. L’employé qui nou More

by pierlafortune et Guylaine Majeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore, Alejandro Barcia
Apr 05, 2023 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

April 01, 2023

Just a heads up for Vera Buick GMC, Service Manager, Leo Peña. Leo wanted to let you know how awesome Mike Crato is as he went above and beyond for me yesterday & today. I’m from Cudjoe Key & I was seek More

by Irma2Cudjoe2OffleaseOnlyMiami
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Crato, Luis Martinez, Leo Peña
Apr 01, 2023 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

Apr 03, 2023 -

Irma2Cudjoe2OffleaseOnlyMiami responded

Thank you for the nice note back Gustavo. What Mike Crato did for me over the phone, and his following up with Luis Martinez, your transmission specialist was above & beyond. Wish you had a location down here in the Keys… Have a blessed Easter Ken from Cudjoe

March 24, 2023

a very good experience, the staff had a very special treatment, my wife and I feel very grateful for the treatment received More

by heribelperezbetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2023

Expertacular atención por parte de Alex,felicidades por el buen trabajo de el y todo el colectivo More

by LAZAROLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Padrón , Roberto Vasquez
Mar 24, 2023 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2023

Best service in South Florida by any deaM could use this place as a model for others More

by STUARTMUNCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikkal
Mar 24, 2023 -

Vera Buick GMC responded

Thank you so much for your excellent review, Stuart! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 19, 2023

Vera Buick Cadillac have one great Service Department that you can trust. They are very professional and trustworthy people. Their system work really well and is very customer oriented. More

by luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio from Service.
Mar 19, 2023 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

March 19, 2023

Bad services with scrupulous business techniques. Issues still unresolved and have now been correct elsewhere. More

by RadiusM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Rodriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Vera Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Leo Pena Service Manager

March 19, 2023

Alex excellent service personnel. Made my appointment that was convenient for me got me out of the shop on time also good car wash for dealership. More

by zmichael99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, service
Mar 20, 2023 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 18, 2023

Great service by Alejandro! I do recommend Vera GMC for VIP service. I received the car at the same day and they met my expectations. More

by Ofer Sela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro from Service department
Mar 18, 2023 -

Ofer Sela responded

Yes

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