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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,027 Reviews
Call Service Center (954) 871-2630

1,027 Reviews of Vera Buick GMC - Service Center

Sort by
November 01, 2024

Great Service! Attentive staff! Very professional organization. Clean and organized premises! Pleasant environment to relax and wait for your cat! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept is very responsive
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Nov 04, 2024 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Gary, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

October 24, 2024

Everything was perfect Michaelangelo was so kind My car was serviced without any issues at all More

by moet28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 24, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your service experience with Vera Buick GMC. Michaelangelo and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 23, 2024

We bought our beautiful GMC SIERRA 2018 and always use the dealership for maintenance. We're always treated like VIPs. I talk about Vera every opportunity More

by RIFFIE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
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Oct 23, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

October 23, 2024

The service was due to computer connected togas pump that was not working, I was advised it was going to take a day, but then it took a week due to the part that was order. And they were not able to prov More

by corlela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
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Oct 24, 2024 -

Vera Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Experience The Vera Difference Gustavo Rodriguez Service Director

October 22, 2024

Awesome service. My rep Alex is great. Thank you Vera. I recommend to all. My problem was taken care of in a very professional way. Excellent service! More

by pete46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 22, 2024 -

Vera Buick GMC responded

Pete, It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

October 22, 2024

Chris was professional and even though the re was a second appointment he was great More

by APASARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in setvice
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Oct 22, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 19, 2024

Professional and knowledgeable of vehicle serviced. GIO Service Manager was very knowledgeable and professional with services needed for vehicle. Dealership was very customer friendly. More

by meleazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Alter
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Oct 20, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

October 19, 2024

Gio was a great service writer to deal With was always letting me know what the progress was at all times and satisfied all the problems with the vehicle More

by XCLUSIVEPERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio in service
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Oct 20, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

October 19, 2024

Dealer service was amazing, super impressed. Great service and attention to detail. I would recommend highly More

by achades777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

October 17, 2024

Never got tired of visiting Vera Service Department. Very customer oriented with great amenities and the customer is first always. More

by luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani Rubio
Report | Print
Oct 17, 2024 -

Vera Buick GMC responded

Thank you, Luis, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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