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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,072 Reviews
Call Service Center (954) 871-2630

1,072 Reviews of Vera Buick GMC - Service Center

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May 01, 2024

The work was good but after the car wash the dryer took the paint off my hood!! Now I’m trying to get an estimate to get the hood painted. More

by THEROSE124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Hernandez
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May 02, 2024 -

Vera Buick GMC responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you. Experience The Vera Difference Gustavo Rodriguez Service Director

May 01, 2024

Muy buena atención de Conrad Hernandez espero regresar para siguiente servicio y ser atendida de la misma manara gracias More

by Patriciasquadrito104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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May 02, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Conrad and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 30, 2024

They do their best to accommodate you. They make you comfortable to bring your car to them for service. I chose this dealership over the one where I purchased my car because of this More

by ssmoss33160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad and Mykell
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Apr 30, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 30, 2024

Edwin, service advisor and the entire service team were great. They properly diagnosed the issues and quickly repaired and returned my vehicle. This dealer is far from me but the service department is More

by juxt2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin, Gustavo (service)
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Apr 30, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

April 30, 2024

Excellent service. They called me at my house and then gave me the clean car. More

by MHGMICHEL2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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May 01, 2024 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

April 30, 2024

They fix the problem after their bad repair. Thank to the management in the service department More

by autronic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 29, 2024

Service at this dealership is over price, that's the only thing that's wrong More

by jdublaw2212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baho Agbas
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Apr 30, 2024 -

Vera Buick GMC responded

Thanks for your feedback on your recent visit to our dealership. We look forward to working with you again! Leo Pena Service Manager

April 28, 2024

Eric Martinez was very rude, for a simple oil change I was interagated on how I would pay for it,he was reluctant to check my warranty. More

by reggieogburn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Martinez
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Apr 29, 2024 -

Vera Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

April 28, 2024

Vera Buick GMC was a great experience. The dealership was very clean. The service techs were extremely helpful and knowledgeable. The waiting room was great. I will return. Great job. More

by tfredmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 29, 2024 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

April 28, 2024

Had a pleasant first service on my sierra 1500. Made appoint prior, i was checked in quickly and service done quickly as promised. More

by luismejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Vera Buick GMC responded

Thanks, Luis,for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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