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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,062 Reviews

1,062 Reviews of Vera Buick GMC - Service Center

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December 30, 2024

Service Rep. Was great he explained everything kept me informed about my truck. Answered my questions and contacted me when job was completed. More

by mikemao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nester
Dec 31, 2024 -

Vera Buick GMC responded

Thanks, Mike, for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 24, 2024

Clean. Warm. Inviting. Excellent customer service. Kind employees. Clean bathrooms. Informative service department. Short weight time. More

by Beetle Babe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykal
Dec 29, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 21, 2024

I am very impressed by my service advisor Nestor. He was so kind and attentive. I resolved my issue very quickly. He is an asset to your company More

by mylenep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

December 20, 2024

Orlando Peno is a very professional salesman and it was a pleasure working with him. More

by debz3337
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Vera Buick GMC responded

Thank you for your review and kind words for Orlando. Please don't hesitate to let us know if we can be of further assistance! Experience The Vera Difference Gustavo Rodriguez Service Director

December 20, 2024

When you go always ask for Anwar when you go to get service. Thank you More

by johnb360
Recommend Dealer
Yes
Employees Worked With
Anwar
Dec 23, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review, John! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

December 19, 2024

Felt really good in the service and the responsibility to in all information and the Service advisor are knowledge More

by chester.g.rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Vera Buick GMC responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

December 19, 2024

Excellent service cover my expectations. .nestor my service person very professional..great experience in my first visit thanks More

by ldiaz1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NESTOR ..SREVICE..GREAT SERVICE
Dec 19, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback. We truly appreciate your business. If you don't mind reaching out to us so that we can provide a 5 star experience next time, we'd love to address your concerns in detail. Experience The Vera Difference Gustavo Rodriguez Service Director

December 19, 2024

Tha service with Vera Cadillac and Buick was EXELENT. I do not wait long time and Christopher was very nice . More

by rpena28459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER
Dec 20, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

December 18, 2024

Easily the best service I've experienced,compliments to Rubio Giovanni and staff.Mine was a recall,yet it was handled expeditiously and proficiently. Kudos to Vera and staff. More

by CBargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubio Giovanni
Dec 18, 2024 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rubio and our team met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 14, 2024

White glove service and good attention to detail with great communication on status and timing by service. I’ve experienced in a car dealership. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Dec 15, 2024 -

Vera Buick GMC responded

Thank you, Frank, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director