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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,020 Reviews
Call Service Center (954) 871-2630

1,020 Reviews of Vera Buick GMC - Service Center

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November 02, 2024

Overall a good experience. Both cars were fixed in a timely fashion and communication was great by Alex More

by BRHAMILTON711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service Advisor
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Nov 04, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

November 02, 2024

great comunication, service repairs and pick up service. Happy with my repairs.wouldn't go to any other dealer More

by carla420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Vera Buick GMC responded

Hi Carla: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 01, 2024

The service took longer than I thought but everything was good. I also appreciate the shuttle service to and from mall. More

by yoyo98126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A I didn't meet with anyone of the above this time
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Nov 04, 2024 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

November 01, 2024

Great Service! Attentive staff! Very professional organization. Clean and organized premises! Pleasant environment to relax and wait for your cat! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept is very responsive
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Nov 04, 2024 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Gary, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

October 24, 2024

Everything was perfect Michaelangelo was so kind My car was serviced without any issues at all More

by moet28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 24, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your service experience with Vera Buick GMC. Michaelangelo and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 23, 2024

We bought our beautiful GMC SIERRA 2018 and always use the dealership for maintenance. We're always treated like VIPs. I talk about Vera every opportunity More

by RIFFIE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
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Oct 23, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

October 23, 2024

The service was due to computer connected togas pump that was not working, I was advised it was going to take a day, but then it took a week due to the part that was order. And they were not able to prov More

by corlela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
Report | Print
Oct 24, 2024 -

Vera Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Experience The Vera Difference Gustavo Rodriguez Service Director

October 22, 2024

Awesome service. My rep Alex is great. Thank you Vera. I recommend to all. My problem was taken care of in a very professional way. Excellent service! More

by pete46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 22, 2024 -

Vera Buick GMC responded

Pete, It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

October 22, 2024

Chris was professional and even though the re was a second appointment he was great More

by APASARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in setvice
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Oct 22, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 19, 2024

Professional and knowledgeable of vehicle serviced. GIO Service Manager was very knowledgeable and professional with services needed for vehicle. Dealership was very customer friendly. More

by meleazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Alter
Report | Print
Oct 20, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

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