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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,078 Reviews
Call Service Center (954) 871-2630

1,078 Reviews of Vera Buick GMC - Service Center

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January 30, 2025

Conrad my service adviser was very professional and knowledgeable. He got me the next appointment avail and took care of me More

by lesterpozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 29, 2025

Mr. Giovanni was excellent, his customer service was on point!! He kept me informed about my truck all the time. More

by Dre23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Jan 29, 2025 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2025

Slow check in and check out. My vehicle was not washed and I was charged for tire rotations which was always included in the service. Total disappointment. Will be going elsewher More

by jovany_rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
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Jan 27, 2025 -

Vera Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Jovany. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Leo Pena Service Manager

January 27, 2025

Purchasing a vehicle with Vera was the easiest process we have ever experienced. Leonardo and Orlando were easy to work with and got us the truck of our dreams More

by Emilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Vera Buick GMC responded

Emilio, Thanks for sharing your thoughts about your experience with Vera Buick GMC. Orlando and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 24, 2025

1st scheduled service. Notified by my GMC app, called Vera Motors, scheduled appointment, had car picked up and delivered. It was a pleasure dealing with Nestor. More

by bobby68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Vera Buick GMC responded

Thank you, Bobby, for taking the time to leave us a five-star rating. It's great to hear that Nestor was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC, Bobby. Experience The Vera Difference Gustavo Rodriguez Service Director

January 24, 2025

I’ve had a great experience getting my car serviced at Vera. Conrad, my service advisor was great at communicating and providing excellent service. More

by Julie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Vera Buick GMC responded

Thank you for the five-star rating for our service department! We appreciate your business, Julie. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 20, 2025

As always i took the car for a starter problem after the diagnosis it took a few days to get the parts the car was then fix at once pick up the car and riding great now More

by nicanica24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Report | Print
Jan 20, 2025 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 18, 2025

Very efficient and effective! Excellent customer service, I never had any complaints. Always a great experience every time. More

by chyna1doll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
Report | Print
Jan 19, 2025 -

Vera Buick GMC responded

Thank you, Chyna, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

January 11, 2025

I will always bring my car for oil change to Vera Cadillac , because I love the service I get More

by JONES228DUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In the service department (Mikel and Nestor)
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Jan 11, 2025 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 10, 2025

This the first time in the five years I’ve have been not totally satisfied with the results of my service here. I was disappointed that I was being treated poorly and not being treated well.But I am glad th More

by gennii72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 11, 2025 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're truly sorry to hear that your recent experience wasn't up to par. Please don't hesitate to reach out to us directly if you'd be willing to share some more detail. We'd appreciate the opportunity to address your concerns! Experience The Vera Difference Gustavo Rodriguez Service Director

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