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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,124 Reviews
Call Service Center (954) 871-2630

1,124 Reviews of Vera Buick GMC - Service Center

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September 05, 2024

Just a basic Tire rotation became a car alignment issue. Went to the place twice and no solution found. Ended up going to tire kingdom. They did a proper tire rotation and the issue was solved in 20 minutes More

by cancobando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see it
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Sep 08, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gustavo Rodriguez Service Director

September 05, 2024

Great experience. I worked with Carlo the sales rep and the manager Chris Vera. What a winning team! These gentlemen worked diligently to ensure we found the right veh More

by ADAMDGILLILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Vera Buick GMC responded

Adam, Thank you so much for your kind words for Carlo Chris, and our team. We appreciate you for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

September 05, 2024

Excellent customer service and Mr. Edwin Montoya always kept me inform about everything with my truck! More

by Dre23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Montoya
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Sep 05, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that Edwin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

September 03, 2024

El maneger Jose Diaz. Muy profesional y siempre al pendiente. Al igual que el vendedor Eduardo. También en servicios Conrrad. Muy profecionales todos. More

by Angel L Aloma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Vera Buick GMC responded

Angel, Thank you so much for your kind words for Jose and Eduardo, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

September 01, 2024

Vera Cadillac and Buick dealership provides quality services and deliver as promised and in a timely way. More

by CWALKER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Sep 03, 2024 -

Vera Buick GMC responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

September 01, 2024

Ive always taken my GMC cars to Vera for service, they were bought here too! More

by FLETCH4540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Leo in Service Dept
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Sep 03, 2024 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. Alex, Leo, and our service team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 30, 2024

Even though I was a walk in customer I was dealt with promptly. My service tech showed me to the waiting room and everything else was yak n care of. Thanks again David More

by TRAVELFORSTARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Aug 31, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2024

Great Service department always friendly they give you a ride back Home and back to the dealership to pick up More

by PATTOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with any of those departments
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Aug 30, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Experience The Vera Difference Gustavo Rodriguez Service Director

August 28, 2024

Overall a pretty good experience. Service advisor was a little confused as to what car was mine, but it was a very rainy day and plenty of customers. Waiting lounge was very comfortab More

by dnny454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 27, 2024

My write up person was great. Made sure everything was done promptly and timely correctly More

by tmcma555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Aug 28, 2024 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

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