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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,148 Reviews
Call Service Center (954) 871-2630

1,148 Reviews of Vera Buick GMC - Service Center

Sort by
November 28, 2024

Excellent service, great customer service. I would recommend anyone who needs service to their cars or trucks. More

by george920
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 01, 2024 -

Vera Buick GMC responded

Thank you, George, for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 26, 2024

First class attentive the service writer responded in a timely manner every time I inquired More

by soflafarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael c .
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Nov 27, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

November 25, 2024

great service and very helpful edwin is the man takes care of me always and keeps me updated always More

by robiee978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
edwin
Report | Print
Nov 26, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 24, 2024

Excelente atención y servicio, gracias por siempre estar predispuestos a satisfacer la preocupación del cliente More

by ronaldhinojosa_2509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Collazo, Joan Fernandez, Moises Ceballos, Lucy Gomez
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Nov 26, 2024 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience, Ronald! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

November 23, 2024

Excellent customer service and an overall outstanding experience. Great people and family feeling environment. The entire team is professional with the customer always first. More

by LIZA1862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Great experience. Michael was great assisting me with everything. My go to dealership for servicing! More

by timboslice8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael crane
Report | Print
Nov 24, 2024 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Had a great experience with my service. Mikell followed up with me and scheduled my follow up. More

by jalvags17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Nov 22, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with Mikell and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Lack of loaner inventory is always an issue. On the other hand, outstanding sales team. Especially Eddy Cross More

by mmarcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2024 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2024

All repairs done in a reasonable amount of time. Conrad always kept me up to date on where everything was. More

by efabritius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Report | Print
Nov 22, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that Conrad and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2024

I was going to keep this to myself but since they keep emailing me for a review here we go…. I keep trying to give Vera a chance but they always miss the mark. I sent my 2024 truck in for some recall repa More

by CHRIS.RABIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 20, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, Chris, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

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