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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,062 Reviews

1,062 Reviews of Vera Buick GMC - Service Center

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May 20, 2021

From start to finish it was a pleasant experience. Chris Alejo, Alejandro, Daniel F. my salesman, Ericka in Rentals, and the valet gentleman (can’t remember his name) all handled everything very well. I wou More

by CFORD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Alejo in service , Daniel Fratianni
May 19, 2021

Giovanni was very helpful.He took his time to help us choose an extended warranty on our vehicle.Vera could use more employees like Giovanni. Thanks Tom More

by TOMETUNES52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
May 19, 2021

Mike made it very easy to get oil change/tire rotation at the service department. Greeted immediately, explained procedure, showed me the lounge, and one hour later my car was ready. Great job! More

by WILCOXSUE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only worked with Mike in the service department!!!
May 16, 2021

One may purchase 1 car but over the years may visit the service department several times. I rate a dealership by the service department that is why I purchased my vehicle from Vera. More

by JESMOCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karene in the service department is a valuable employee.
May 16, 2021

Best Dealership by far! Very friendly, passionate, professional staff. Jean Raymond and Karen Englert are why I purchase and service my vehicles at Vera. Can’t say enough about Vera Cadillac, Buick, More

by Jackiefahey36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Englert, Andy Russell, Riley Alter
May 15, 2021

Micheal Carto hope i spelled his correctly. He was very helpful listen to my needs. Everything was done over the phone, didn't have to miss anytime from work. More

by adela333@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carto, very helpful
May 14, 2021

All my concerns about my vehicle are always addressed and the problem is fixed. My service agent, Michael Crato has always gone the extra mile to get things done. More

by wulchakt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
May 14, 2021

I took my 2015 Buick for a regular maintenance and I am most happy with the attention and knwledege of technician Alejandro Medina thank you More

by Alejandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
May 13, 2021

Gio was great! He checked out a warranty problem I was having as well as made sure my tires were filled properly. Even had my car washed for me! More

by GEMLVALDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

The dealership was great. My experience was great. I Was able to get a rental car. Edwin help was everything. I will be back. Thanks More

by Swofori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
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