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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,062 Reviews

1,062 Reviews of Vera Buick GMC - Service Center

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May 29, 2021

Great service & communication. Plus the courtesy pick up was extremely convenient. Plus the lounge complimentary coffee and comfortable seating. Very professional establishment. Will visit again. More

by TBONEY2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 28, 2021

Convenient and very friendly. The valet concierge service was wonderful. They really know how to do it. My fiancé doesn’t even get that Lind of white glove service at the Mercedes dealership. More

by mailladyls57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron Service Mgr
May 27, 2021

We were greeted by a very pleasant young lady and from then on, it was a very good experience. Servicing took less time than expected. More

by dochoa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micelles Hernandez
May 24, 2021

The service was excellent as usual. A hook is needed The service was excellent as usual. A hook is needed on the door of the handicap stall in the ladies restroom. It has been missing for years no More

by RHEA.JANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Englert
May 21, 2021

Excellent service! Quick service! Makes you feel like you’re one of the team💯💯 he listens to what you have to say, and they will keep searching until they find the problem 👍🏽👍🏽 More

by GREGJACKSON305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore, Jason Back
May 21, 2021

The 5 stars is for the service manager. I left my truck there for service and they didn’t fix it properly and the tech actually broke something else. The service advisor would not respond to me or correct More

by demiansoares1277
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Service Representative Mikell was knowledgeable, polite and specific about what to expect and the length of time it is expected to take. Rate excellent service More

by .
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell Service Representative
May 20, 2021

Alejandro Medina is the service advisor that took care of the service of my car with a friendly smile and with such great courtesy as always I enjoyed the experience thank you More

by RSCHWINDEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

RSCHWINDEMAN responded

Friendly and great service with the service consultant Alejandro Medina

May 20, 2021

Good Service, easy to make appointments, Ivette was very kind, answered all my questions, I am very happy servicing my car in this place and will continue coming here.. More

by norma_cepeda2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivette
May 20, 2021

I have to say Gio and Gus from service have out done themselves. Great services. Every time I call for a question or issue it gets resolved. More

by rhernandez030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
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