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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,147 Reviews
Call Service Center (954) 871-2630

1,147 Reviews of Vera Buick GMC - Service Center

Sort by
January 11, 2025

I will always bring my car for oil change to Vera Cadillac , because I love the service I get More

by JONES228DUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In the service department (Mikel and Nestor)
Report | Print
Jan 11, 2025 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 10, 2025

This the first time in the five years I’ve have been not totally satisfied with the results of my service here. I was disappointed that I was being treated poorly and not being treated well.But I am glad th More

by gennii72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 11, 2025 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're truly sorry to hear that your recent experience wasn't up to par. Please don't hesitate to reach out to us directly if you'd be willing to share some more detail. We'd appreciate the opportunity to address your concerns! Experience The Vera Difference Gustavo Rodriguez Service Director

January 10, 2025

Second time getting an oil change and have always been efficient and professional. They r my go to dealer from now on More

by carloscao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickell
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Jan 11, 2025 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 09, 2025

Fast, professional service. Washed my truck after. Just an oil change and rotation so wasn’t expecting much - but the even got me a ride to and from the dealership More

by dcarsanc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who
Report | Print
Jan 09, 2025 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

January 08, 2025

Knowledge fast and reliable took care of all needs we had definitely will recommend this place More

by tqmj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Awan Service
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Jan 09, 2025 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

January 07, 2025

I had an excellent experience while at Vera everyone was so nice and very helpful. I had questions about the lease I was driving and they help me solve that also. I ended up driving off with my 2024 Envisio More

by wcharmika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

January 06, 2025

Always have a high level of professionalism in sales and service. Making the process of either renewing your lease or scheduling service a quick and efficient process. More

by jhobbs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin in service
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Jan 06, 2025 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

January 04, 2025

I’ve been taken my vehicles here for years because I trust the dealership and the service they provide. More

by Kay72737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jan 05, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Kay, for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

December 30, 2024

Service Rep. Was great he explained everything kept me informed about my truck. Answered my questions and contacted me when job was completed. More

by mikemao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nester
Report | Print
Dec 31, 2024 -

Vera Buick GMC responded

Thanks, Mike, for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 24, 2024

Clean. Warm. Inviting. Excellent customer service. Kind employees. Clean bathrooms. Informative service department. Short weight time. More

by Beetle Babe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykal
Report | Print
Dec 29, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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