Vera Buick GMC - Service Center

Excellent customer service and an overall outstanding experience. Great people and family feeling environment. The entire team is professional with the customer always first. experience. Great people and family feeling environment. The entire team is professional with the customer always first. More

Lack of loaner inventory is always an issue. On the other hand, outstanding sales team. Especially Eddy Cross On the other hand, outstanding sales team. Especially Eddy Cross More

En primer lugar celebró el profesionalismo de Carlos Caballero que en ningún momento uso mecanismos de engaño, gracias. Caballero que en ningún momento uso mecanismos de engaño, gracias. More

Had a great experience with my service. Mikell followed up with me and scheduled my follow up. Mikell followed up with me and scheduled my follow up. More

Great experience. Michael was great assisting me with everything. My go to dealership for servicing! Michael was great assisting me with everything. My go to dealership for servicing! More

All repairs done in a reasonable amount of time. Conrad always kept me up to date on where everything was. Conrad always kept me up to date on where everything was. More

I was going to keep this to myself but since they keep emailing me for a review here we go…. I keep trying to give Vera a chance but they always miss the mark. I sent my 2024 truck in for some recall repa emailing me for a review here we go…. I keep trying to give Vera a chance but they always miss the mark. I sent my 2024 truck in for some recall repairs and a tire rotation. I believe it was a dealer only infotainment update and something about the air deflector. I mentioned I was having CarPlay issues as well but was told the warranty update would fix it. I get my truck back and nothing has been fixed, the issue still exists. They completed the tire rotation but didn’t re-air the tires. In the 2500 Sierra the fronts are 60 psi and the rears are 70. They obviously completed the rotation because the tire pressures are reversed. I get these are small items but this should be pretty routine to get right. Sure I can run my truck back up to try again but I use it for work and it’s tough to be without it for a whole day. More

Fast and friendly. Gio is super friendly and helpful. I appreciate them giving my car a clean after the oil change Gio is super friendly and helpful. I appreciate them giving my car a clean after the oil change More

When you are looking for excellence in service, come to Vera Cadillac & GMC in Pembroke Pines and look for Conrad and Leo in Service and leave your car in good hands. They will know what to do to make it w Vera Cadillac & GMC in Pembroke Pines and look for Conrad and Leo in Service and leave your car in good hands. They will know what to do to make it work very well, and clean down to the last detail. More