Vera Buick GMC - Service Center

I was going to keep this to myself but since they keep emailing me for a review here we go…. I keep trying to give Vera a chance but they always miss the mark. I sent my 2024 truck in for some recall repa emailing me for a review here we go…. I keep trying to give Vera a chance but they always miss the mark. I sent my 2024 truck in for some recall repairs and a tire rotation. I believe it was a dealer only infotainment update and something about the air deflector. I mentioned I was having CarPlay issues as well but was told the warranty update would fix it. I get my truck back and nothing has been fixed, the issue still exists. They completed the tire rotation but didn’t re-air the tires. In the 2500 Sierra the fronts are 60 psi and the rears are 70. They obviously completed the rotation because the tire pressures are reversed. I get these are small items but this should be pretty routine to get right. Sure I can run my truck back up to try again but I use it for work and it’s tough to be without it for a whole day. More

Fast and friendly. Gio is super friendly and helpful. I appreciate them giving my car a clean after the oil change Gio is super friendly and helpful. I appreciate them giving my car a clean after the oil change More

When you are looking for excellence in service, come to Vera Cadillac & GMC in Pembroke Pines and look for Conrad and Leo in Service and leave your car in good hands. They will know what to do to make it w Vera Cadillac & GMC in Pembroke Pines and look for Conrad and Leo in Service and leave your car in good hands. They will know what to do to make it work very well, and clean down to the last detail. More

Sometimes things happen in life and it is for a reason and I know that Vera Cadillac and Vera GMC always find the best solution to satisfy us as customers, that is why this dealership is my favorite in ad and I know that Vera Cadillac and Vera GMC always find the best solution to satisfy us as customers, that is why this dealership is my favorite in addition to its team of salespeople, financiers and manager. Thank you. More

Very happy with my truck getting serviced was in and out I would definitely recommend very professional I would definitely recommend very professional More

I recently purchased a car from Vera, and I couldn't be happier with my experience! From the moment I walked in, the staff was welcoming and attentive. My salesperson, Chad and Josue, was incredibly knowle happier with my experience! From the moment I walked in, the staff was welcoming and attentive. My salesperson, Chad and Josue, was incredibly knowledgeable and took the time to understand my needs and preferences. What impressed me most was how transparent and straightforward the entire process was. There was no pressure, and Chad and Josue made sure I had all the information I needed to make an informed decision. The negotiation process felt fair, and I truly appreciated the effort to find a deal that worked for me. The car itself is fantastic, and I’m thrilled with my choice. It’s clear that Chad and Josue values customer satisfaction and goes above and beyond to ensure a smooth buying experience. I highly recommend this dealership to anyone in the market for a new car – you won’t be disappointed! Thank you, Chad and Josue, for making my car buying experience so enjoyable! More

Eric was my service advisor. He was professional and provided great customer service. Highly recommend Vera Motors He was professional and provided great customer service. Highly recommend Vera Motors More

Mike from service was on point. He explained everything what they were going to do And including all the recalls that my vehicle had and explain my next service, thank you He explained everything what they were going to do And including all the recalls that my vehicle had and explain my next service, thank you More

Vera did a great job of getting the vehicle we wanted at a good price and everyone was nice. a good price and everyone was nice. More

Great service with Giovanni . Had my car repaired on time and was very helpful He’s the best Had my car repaired on time and was very helpful He’s the best More