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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.7
1,155 Reviews
Call Service Center (954) 871-2630

1,155 Reviews of Vera Buick GMC - Service Center

Sort by
June 24, 2025

Fast easy and efficient. Accommodating and friendly. Made my life easier with car pickup Word More

by nicolasjandersen
Recommend Dealer
Yes
Employees Worked With
Alex
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Jun 24, 2025 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 23, 2025

My Yukon was supposed to be ready for delivery at 4 p. m., but at 5:14 p.m. Giovanni texted me saying it would be ready the next day... so easy, right? I had to figure out how to drop my daughter off at sc More

by AVRAHAM TRAHTEMBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Rodriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio
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Jun 23, 2025 -

Vera Buick GMC responded

Providing a positive experience is our top priority, Avraham, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

June 20, 2025

Giovanny was great helping get my car fixed. His service was amazing, I recommend him all the way. More

by michi24424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jun 20, 2025 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 20, 2025

Fabulous service,very convenient ,friendly staff,I will be happy to have my truck serviced again . More

by GUSDELAFLOR
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Castano Azcue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

June 19, 2025

Only dealt with new salesman setup (Han). He was professional, courteous and not aggressive/pushy More

by firemedic629
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eyup "HAN" Kizilkaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 17, 2025

Awesome place for service. Quickly done and my truck was squeaky clean. Very professional and very satisfied with the service. More

by gregborno
Recommend Dealer
Yes
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Jun 17, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

June 16, 2025

It is very easy for me to give a good review to a business because all I expect is the bare minimum these days. Unfortunately for Vera, they couldn’t even provide me with that. After getting a $120,0 More

by mraben94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eyup "HAN" Kizilkaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Vera Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Leo Pena Service Managet

June 14, 2025

Great experience with Vera GMC. Thank you Mario for a quick and easy help with purchasing a new car!!! More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 11, 2025

Nestor has great communication. He set up my vehicle pickup, kept me informed during the day and made a great recommendation for my service. Super happy with the team. More

by bobby68
Recommend Dealer
Yes
Employees Worked With
Nestor
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Jun 11, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

June 11, 2025

Demasiada demora en la entrega del carro más de dos horas de espera y con una cita programada. More

by carlosama1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No se el nombre del señor.
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Jun 11, 2025 -

Vera Buick GMC responded

Thank you, Carlos, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

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