Venice Honda

Beware – this is how they treated me, and it is how they will treat you. Take your hard-earned money elsewhere. I purchased a used 2010 Porsche Boxster from this dealership while visiting family over th will treat you. Take your hard-earned money elsewhere. I purchased a used 2010 Porsche Boxster from this dealership while visiting family over the holidays. I live in Western North Carolina and requested that a few items be repaired on the vehicle, so I had to fly back to take delivery with a plan to drive the car back to NC. They knew of my plan to transport the vehicle this way. After taking delivery, I was driving to my parent’s house in Fort Myers to spend the night before the long drive back to NC, and at 30 miles, the car flashed a transmission light and went into "limp" mode, almost causing me to crash as I coasted across 3 lanes of traffic into the shoulder (it was dark out, and traffic was heavy). I was able to "limp" it back to Ft Myers, where I took the car to a Porsche dealership for evaluation, and immediately brought this to the attention of my salesman, who put me in touch with his manager. After explaining the situation, he basically told me that I knew what I was getting into with an "as-is" used car purchase, but that I should call him back after the Porsche dealership finished their evaluation. For $400, The Porsche dealership performed their evaluation, and the fault codes indicated that the car needed a new transmission at a cost of $27,158.02 and also needed an alignment, which I was told was done for me before taking delivery (another $499.99). I left 2 messages for the sales manager with no return call. After almost 2 weeks, another sales manager called and told me that I knew what I was getting into with a 15-year-old car that was sold as-is and that I was offered a service contract. The service contract offered to me was at a cost of $8K for a car that only cost $23K. I thought that with a 100+ point inspection process that they "claimed" was performed and only 53k miles on the car, that I should be safe. I have a hard time believing that it is the dealership's values to stick a customer with a car in this situation. I have requested a discussion with the General Manager, but have not heard from him as of yet. It is difficult to cost-justify legal action with a transaction of this dollar amount, but I am exploring this and plan on filing complaints with the Florida Department of Consumer Services, the Better Business Bureau, writing a Trustpilot and other reviews, and making sure that the Honda Franchise is aware of how they are doing business. This should have been a wholesale car, but they chose to put it on their lot and sell it, giving a false sense of security under the Honda Franchise’s name. Update - I just noticed the recent Google review of "danbo" who also was sold a car with a bad transmission and was told the same as me. Looks like this is becoming a common practice at this dealership and not an isolated incident. Take your money someplace else and protect your family's assets. They could care less about you. More

Just purchased a 2021 Honda Accord Sport. Adam was my salesman, greeted me at the entrance, very polite, professional, knowledgeable about the vehicles that we test drove. Best car salesman t Adam was my salesman, greeted me at the entrance, very polite, professional, knowledgeable about the vehicles that we test drove. Best car salesman that I have experienced in a very long time. Love the vehicle that I purchased. Eric More

drove 3 hours to see a sold car. tighten up. take known sold vehicles off the website. tighten up. take known sold vehicles off the website. More

Venice Honda dealership on its own is a very good place to take your vehicle however they need to look more closely at who they hire as a first line employee and the face of Honda. Christian Owen (Service to take your vehicle however they need to look more closely at who they hire as a first line employee and the face of Honda. Christian Owen (Service consultant) is an uneducated, poorly trained and rude employee that should be fired by Venice Honda. There is no redeeming quality that I could see after just one encounter with this narcissist. More

Definitely a 5 star encounter. I called and set up an appointment to meet Christ Wesner in Sales. On the phone I gave him a list of the vehicles I was interested in purchasing on m I called and set up an appointment to meet Christ Wesner in Sales. On the phone I gave him a list of the vehicles I was interested in purchasing on my visit. Chris met me at the door with all the vehicles I was interested in test driving on my visit. He was patient, polite, friendly, businesslike, and knowledgeable. Chris is truely an asset to the Venice Honda Dealership. I did purchase a vehicle that day, and I’m extremely satisfied with the whole experience. More

Definitely a 5 star encounter. I called and set up an appointment to meet with Chris Wesner in Sales. On the phone I gave him a list of vehicles I was interested in test driving on I called and set up an appointment to meet with Chris Wesner in Sales. On the phone I gave him a list of vehicles I was interested in test driving on my visit. Chris met me at the door with all the vehicles ready to look at. Chris was very patient, polite, business like, and knowledgeable. He is truely a high rated ambassador for the Venice Honda Dealership. I did purchase a vehicle that day, and I’m extremely satisfied with the whole experience. More

I came to dealership to look at 3 used vehicles. Before driving 40 minutes, I verified that all were here and was told one was sold (after I discovered this on my own) but that other 2 were here. I Before driving 40 minutes, I verified that all were here and was told one was sold (after I discovered this on my own) but that other 2 were here. I then added another vehicle to look at. ***NONE*** of the vehicles were at dealership. It was bait and switch scam to try and push a new Honda which I will never buy and in which I had no interested. Avoid this dealership at all costs- there are legitimate Honda dealers in this area for anyone seeking a new Honda. More

Excellent customer service and solving any problems that occurs. So pleased we bought our car at Venice Honda occurs. So pleased we bought our car at Venice Honda More

Phil my mechanic is the best. He has only worked on my cars for 15 yeard He has only worked on my cars for 15 yeard More

Joel is extremely knowledgeable & friendly 1 of the best I’ve had help me, also Tim your greater @‘the person that drove me home @ picked me up after service done is also a great addition ! I’ve had help me, also Tim your greater @‘the person that drove me home @ picked me up after service done is also a great addition ! More