Velocity Auto Sales
Draper, UT
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You are not held hostage while having your old car appraised. Very friendly staff. Quick turn around from selection to financing. Less than a day to finish the deal. You work directly with the man appraised. Very friendly staff. Quick turn around from selection to financing. Less than a day to finish the deal. You work directly with the manager and the sales rep is not brokering your deal. More
I recently bought an Infiniti from them, and during the process, I asked several times whether they inspect their cars, if there were any repairs that were needed, and I specifically asked about the struts process, I asked several times whether they inspect their cars, if there were any repairs that were needed, and I specifically asked about the struts because I had just sold an Infiniti with similar miles and had to repair the struts before selling it. I was repeatedly told that they do a thorough inspection of all their cars and take care of any major repairs before selling them. I was stupid, believed them, and bought the car. I soon found out that it wouldn't even pass the safety inspection and had several major issues, including the struts and several other things that would have been easily seen on any cursory inspection. I've had to put several thousand dollars into these repairs, and I'm still not done. In a later discussion with someone else at the dealer, I was told that they don't inspect every car or make repairs. I don't think the salesman intentionally lied to me, but I do think they have a lot of cars and a lot of salesmen who aren't familiar with each car and don't know what they're talking about. More
Great price and was extremely pleased that the service and quality of the car match the amazing price. Jordan was helpful and worked hard to satisfy my questions and concerns. and quality of the car match the amazing price. Jordan was helpful and worked hard to satisfy my questions and concerns. More
We went to Velocity because they had great advertised We went to Velocity because they had great advertised prices. We got there and the sales staff were not pushy, but I was annoyed because no prices w We went to Velocity because they had great advertised prices. We got there and the sales staff were not pushy, but I was annoyed because no prices were listed. We asked to drive a car, and they just gave us the keys, the salesman did not ride with us, and they did not even ask for I.d. The cars we drove were not up to par. One of them had some interior damage where I assume the airbag was... Some of the cars had pretty good scratches in the paint. We initially were looking for a car in the $10 -15 k range, and the salesman was great about showing us cars in that range. The problem came when I asked about a car that was above that range. He suddenly became defensive. He didn't seem to want to show us the car, and asked if we were just wanting to drive the car for fun. He would not let us drive the car... He accused us of "trashing" his vehicles. We left the dealership immediately. More

