Back

Vaughn Automotive

Ottumwa, IA

4.8
69 Reviews
Contact Dealership

1311 Vaughn Drive

Ottumwa, IA

52501

Directions

By Type

Showing 20 service reviews

December 31, 2025

This dealership does quality service at a reasonable price and I trust them to keep my car running properly More

by Penningtonjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quality service tech
December 15, 2025

We had a recall on our Pacifica and I worked with Adam Vivian and got the car there and he got it completed the same. He always kept me posted on its progress. Great team! mark h More

by mrkhb6411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Vivian
November 22, 2025

They were able to get me in and out quickly. Polite staff. Parts came in on time. More

by Bramschreiber.bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
October 30, 2025

Everything was done professionally and conveniently. The people were very respectful and communicated the work very well. More

by Kendrick_clint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
September 29, 2025

I was treated by Vaughn Motors. Jesus went out of his way to keep me informed as to the status of my vehicle. I also appreciated the fact that they offered me a vehicle to use while More

by Robert Meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus and Adam
July 22, 2025

Parts took forever. Seems like every time I come over there, Tony always has a smile. Great guy. More

by aric.heckart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
June 30, 2025

Great service every time! They are very professional and keep me updated throughout the day. More

by Kgenet78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Neave
May 20, 2025

Vaughn Automotive showed strong courtesy and professionalism on my recall issue even though I had to contact them twice. More

by dstutzman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
tony
March 27, 2025

Dealership is outstanding, both in the sales and the service department. They know how to treat a customer. More

by Khefner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
March 20, 2025

Always personally greeted by technicians & keep me updated on status of my service/vehicle in a reasonable More

by Susan.m.dinsmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
1