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Vaughn Automotive

Ottumwa, IA

4.8
69 Reviews
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1311 Vaughn Drive

Ottumwa, IA

52501

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Showing 69 reviews

December 31, 2025

This dealership does quality service at a reasonable price and I trust them to keep my car running properly More

by Penningtonjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quality service tech
December 15, 2025

We had a recall on our Pacifica and I worked with Adam Vivian and got the car there and he got it completed the same. He always kept me posted on its progress. Great team! mark h More

by mrkhb6411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Vivian
November 22, 2025

They were able to get me in and out quickly. Polite staff. Parts came in on time. More

by Bramschreiber.bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
October 30, 2025

Everything was done professionally and conveniently. The people were very respectful and communicated the work very well. More

by Kendrick_clint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
October 29, 2025

Very responsive with a smooth and thorough buying process. No pushy sales leadership and transparent. More

by Anthony_r825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter and Shannon
September 29, 2025

I was treated by Vaughn Motors. Jesus went out of his way to keep me informed as to the status of my vehicle. I also appreciated the fact that they offered me a vehicle to use while More

by Robert Meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus and Adam
August 14, 2025

Bait and switch,takes salesman 24 hours to get back tome after making an offer!!! Stay clear of them!!! More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan
August 09, 2025

Great experience purchasing our vehicle. Low pressure, available on phone or text to answer questions. Awesome people! More

by schreiner1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leonard. And Jordan
July 22, 2025

Parts took forever. Seems like every time I come over there, Tony always has a smile. Great guy. More

by aric.heckart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
July 04, 2025

Vaughn’s was a very nice dealership with lots of inventory on site to looks at and a very nice website to browse. More

by Shea Heffron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Creamer,
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