Varsity Lincoln - Service Center

The service was prompt, and I was kept aware of their progress by service consultant Brandon Sobiesiak progress by service consultant Brandon Sobiesiak More

If I could give more stars, I would. They communicated frequently, went above and beyond fixing my Truck, and even stepped up to make my life easier when it came to getting a rental for They communicated frequently, went above and beyond fixing my Truck, and even stepped up to make my life easier when it came to getting a rental for what I do for work. Will recommend them to ANYONE when it comes to taking care of their vehicle, and in the future, me, family, and friends won’t use anyone else, thanks again! More

I would give a million stars if I could, varsity Lincoln collision is the best collision shop. They are ALL awesome from the gals at the desk to the mechanics. Efficient. Fast repairs, and excellent custome collision is the best collision shop. They are ALL awesome from the gals at the desk to the mechanics. Efficient. Fast repairs, and excellent customer service. Thank you so much Varsity Collision 😊 More

My truck was rear ended and taken to Varsity Collision. While the damage was extensive and it took a while to fix, I have nothing but positive things to say about Varsity Collision and their team! Rudy an While the damage was extensive and it took a while to fix, I have nothing but positive things to say about Varsity Collision and their team! Rudy and Amy were extremely communicative along the way, keeping me updated on what was going on with my truck and timelines. They went above and beyond to help me out and I appreciate everything they did to make an unfortunate situation better! More

Varsity Lincoln service advisor was rude and disrespectful from onset of pulling in. 2020 Expedition purchased at Varsity Ford. She acted like she was doing us a favor by seeing us. Asked repeat disrespectful from onset of pulling in. 2020 Expedition purchased at Varsity Ford. She acted like she was doing us a favor by seeing us. Asked repeatedly if we had been at Varsity Lincoln prior. We have purchased all our vehicles at Varsity Ford and Varsity Lincoln, but she saw the Ford badging and immediately treated us as second class customers. A very poor first impression from a customer perspective. The correspondence after that was ok via text messages only. Would I return to this dealer for service ( No Way ). Varsity should treat all customers with respect and courtesy. Didn’t see that from the service dept. While waiting listened to another advisor complain about customers to other advisors. A pathetic way to treat customers spending 70k and upwards for a vehicle. The face of Lincoln and Ford was not presented during this visit. They have a sign that states # 1 for 25 years, not what we experienced. After the initial meeting , others in the dealership were professional and courteous. I will not go back and will be contacting Lincoln and Ford customer service. More

We recently had Varsity repair the damages to our Corsair that were the result of a fender bender. We couldn’t be more pleased. The price was right, they finished the work right on schedule and when we picke that were the result of a fender bender. We couldn’t be more pleased. The price was right, they finished the work right on schedule and when we picked up the car it was like we were driving a brand new vehicle. They did a great job cleaning it up, inside and out. More

We had been using Varsity Lincoln Mercury to service our Ford,Lincoln and Mercury vehicles for 30 years. When our 2023 Edge ST which was purchased new in Port Huron developed a severe water leak in the rig Ford,Lincoln and Mercury vehicles for 30 years. When our 2023 Edge ST which was purchased new in Port Huron developed a severe water leak in the right front passenger compartment I made a service appointment at Varsity that was two weeks out. A few days later it was raining and the car was leaking badly with water dripping out of the lower dashboard onto the floor. I swung into the dealership so they could see the leak in progress. The service adviser looked at it and told me I have to take it back to the selling dealer because it was an ST model and they don't have the tools to work on it. Being a retired Ford engineer I knew this was was not true. The Ford Edge ST and the Lincoln Nautilus are built on the same platform. Needless to say I took it to Serra Ford in Farmington and they repaired a leaking body seem. This experience has cost Varsity a longtime customer since I will be no longer be using Varsity for any of my service needs. More

Joe Perinelo & Rich Jelenewski were professional, kind & went above and beyond for service & lease needs went above and beyond for service & lease needs More

The collision center service was very fast and the staff was very friendly and helpful! was very friendly and helpful! More