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Varsity Lincoln

Novi, MI

4.9
415 Reviews

48251 Grand River Ave

Novi, MI

48376

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Showing 415 reviews

April 07, 2024

I had a phenomenal experience at varsity Lincoln my sales representative Jere Law was wonderful he gave me an amazing deal on the Lincoln nautilus I purchased. Jere is the best to deal with he treats you lik More

by Rake Lulaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere Law
Apr 08, 2024 -

Varsity Lincoln responded

Thank you, Rake! It's fantastic to hear that you had a great experience with Jere. We sincerely appreciate the kind words and your business. We look forward to having you back again!

April 06, 2024

Varsity Lincoln made the process of leasing my new Nautilus easy. Great dealership to work with! More

by PM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jeleniewski
Apr 06, 2024 -

Varsity Lincoln responded

Thank you so much for your kind words! Making the process easy and enjoyable for our customers is always our goal, and we're delighted that you found us to be a great dealership to work with.

March 29, 2024

From purchasing to service, this dealership is friendly, efficient, and professional. Varsity Lincoln is my go to for the foreseeable future! More

by TL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Green
Apr 01, 2024 -

Varsity Lincoln responded

Thank you so much for the kind words and for your business! We greatly appreciate your feedback and we look forward to serving you again in the future!

March 20, 2024

Varsity LIncoln and team, I could not be more pleased. My new 2024 Nautilus is my second vehicle through you, and your experience, knowledge, and attention to the customer experience is unmatched! Thank y More

by rpchi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy and Lisa Damico
Mar 20, 2024 -

Varsity Lincoln responded

Thank you so much for the wonderful feedback! We're thrilled to hear that you had such a positive experience with our team, especially with Kevin and Lisa. It's fantastic to know that your new Nautilus marks your second successful vehicle purchase with us, and we can't wait to have you back again for your third vehicle! Thank you again for choosing us!

March 15, 2024

I have a 2019 Mustang 6 speed convertible which I purchased through this Varsity (we have leased multiple Lincolns from this dealership for almost 20 years). The car needed service - routine plus is More

by kardo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
Mar 18, 2024 -

Varsity Lincoln responded

Thank you for sharing your experience with us and for the 5-Star review! We're thrilled to hear that Brandon provided excellent service. He will be happy to read the kind words you left for him Thank you so much for your loyalty and your continued trust in us.

March 15, 2024

Brandon in the service department is always helpful. Also Ben is a good salesman and plan to work with him on my next purchase More

by Smithkayf
Recommend Dealer
Yes
Employees Worked With
Ben Leece, Brandon Sobiesiak
Mar 18, 2024 -

Varsity Lincoln responded

Thank you so much for highlighting our staff who helped make this a great experience for you. Brandon and Ben will be thrilled to read your kind words you left for them. We look forward to having you back again for your next purchase.

March 13, 2024

They never contacted me. They never contacted me. They never contacted me. They never contacted me. More

by Bchamburger
Recommend Dealer
No
Employees Worked With
N/a
Mar 14, 2024 -

Varsity Lincoln responded

Thank you for reaching out to us. We are sorry, but we do not have any records of your recent visit or interaction with our service department under the name Chamburger. However, we are committed to resolving any issues or concerns you may have, and we would appreciate the opportunity to gather more information from you. Please give our Service Managers Pat Steven or Marc Checcobelli a call at 248-305-5300 to discuss.

February 23, 2024

This is our third Lincoln which we have purchased from Varsity LIncoln. We could not be more pleased. The quality of the used cars and the attention to detailing to make these vehicles be like new is am More

by backdoc2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Edwards, Linda Byrnes, Stephen Elzein
Feb 23, 2024 -

Varsity Lincoln responded

This review made our day! We are truly honored and grateful for your heartfelt message regarding your recent purchase of your third vehicle from Varsity. The fact that you travel two and a half hours from Grand Haven to choose us for your car purchases is both humbling and inspiring. We're thrilled to have you as part of our Varsity Lincoln family!

February 21, 2024

Great buying experience! Our sales person, John Treharne, made the experience pleasant and smooth! Thank you John for your assistance. We love our new Nautilus! More

by kimnmike1011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Treharne
Feb 22, 2024 -

Varsity Lincoln responded

Thank you so much for sharing your positive feedback about your car buying experience! We're delighted to hear that John played a key role in making your purchase enjoyable and seamless. Your satisfaction is our top priority, and we're thrilled to know that you love your new Nautilus!

February 18, 2024

We've been getting our cars from Varsity Lincoln(Mercury) for over 20 years and for most of those years Jeff Nickoloff has been sales person. Jeff and the staff of Varsity has been for us the best car purch More

by nonofyourbusiness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nickoloff
Feb 19, 2024 -

Varsity Lincoln responded

Thank you so much for your continued support throughout so many years! It's fantastic to hear that you've had such a positive and longstanding experience with us. We sincerely appreciate you being our customer and we will share your kind words with Jeff and the rest of our team.

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