Varsity Lincoln

A wonderful car buying experience The salesman was polite , listened to my needs and concerns. He programmed my phone into the car for me and made sure he answered all of my questions. The salesman was polite , listened to my needs and concerns. He programmed my phone into the car for me and made sure he answered all of my questions. This dealership is wonderful and I will be back to buy my next car. They make you feel very comfortable with the whole buying experience. More

Outstanding experience This was first purchase of a Lincoln and like everyone said once you drive a Lincoln you wont drive anything else. The pre-owned sales team at Varsity This was first purchase of a Lincoln and like everyone said once you drive a Lincoln you wont drive anything else. The pre-owned sales team at Varsity Lincoln made my buying experience very pleasant. The whole team from Mike Cash the salesman to the financing of the car was a great experience. If your looking for a Lincoln I highly recommend Varsity Lincoln of Novi More

Not honest. I had saleperson Jim Montroy - used car Salesman I found good price for used car in this dealership. When I called and spoke to dealer - used car manager - Jerry and asked for price to be adjusted - I found good price for used car in this dealership. When I called and spoke to dealer - used car manager - Jerry and asked for price to be adjusted - he answered - NO. OK. Price was competitive I sent my husband to this dealership, and asked for plate to pay additional $10 for State Park. When I received my plate for my car nothing was paid for state park, I called to my Salesman Jim Montroy. He Promised me to check and call me back. He didn't call. I called again and left him a message. Never received any call from anybody. Two weeks after I found the same car (2 miles away) another dealership with lower mileage and price was $1500 lower. What a shame! More

Outstanding experience. Denise Baiardi is the BEST. We have been dealing with Denise Baiardi for many years and cannot say enough about her outstanding service, expertise, beautiful personality. We ha We have been dealing with Denise Baiardi for many years and cannot say enough about her outstanding service, expertise, beautiful personality. We have never had a problem with our order, delivery or not being educated on the electronics of the new delivery. She is definitely an asset for Varsity Lincoln. More

Super Fantabulous I enjoyed my second visit to Varsity. Their service is impeccable. As soon as you walk through the door you are treated as though you are the only o I enjoyed my second visit to Varsity. Their service is impeccable. As soon as you walk through the door you are treated as though you are the only one in the building and all your concerns are address appropriately, from the car that fit your desires, needs, and budget. Mike Cash, yes that is his real name, is a top notch salesperson whose concern is not about the cash, but your comfort in riding out in a Certified Lincoln with a smile on your face and no worries. The whole team shows care and concern in their rightful station, from Jeri on down. Jeri is a transformational leader who know and respect what his team can do and has the confidence in himself to allow them to do it. Stephen ensures you get the best financial deal that is out there in the market. The service men ensure your vehicle is clean with a full tank of gas (ain't that something!) the team have you leaving out of Varsity as thou you are the Most Valuable Player on the team. That is the reason for my second return. NOTE: Second does not mean final. Thank you More

Great car buying experience! Great overall experience from my initial email contact with Lisa Damico to taking delivery of my new MKC. My sales guy (Andy Elrod) was great to wor Great overall experience from my initial email contact with Lisa Damico to taking delivery of my new MKC. My sales guy (Andy Elrod) was great to work with and found the vehicle I wanted with all the requested options & then some. Due to a major accident on the freeway on my way to pick up my new car, I ended up being delayed 2 hours & didnt make it to the dealership until a few minutes before they closed. Andy stayed late & still took time to go over everything I needed to know before I drove off the lot! Couldn't ask for better service! More

Don't know how to fix a car under warranty!!!!!! Brought our car that was bought from them into the dealer for a repair under warranty. they did not know how to fix it so said problem was our fault Brought our car that was bought from them into the dealer for a repair under warranty. they did not know how to fix it so said problem was our fault and made up excuses as to why they could not fix - could not hear it even though we drove with them. Still not fixed after three visits. Complete waste of my time. More

Great experience!!! Hands down the best car buying experience I ever had. The attention to detail, knowledge of the products and available inventory was second to none. Hands down the best car buying experience I ever had. The attention to detail, knowledge of the products and available inventory was second to none. More

"I love my MKZ" From the first phone call made to Varsity Lincoln for a test drive on a 2016 MKZ, and meeting my Sales Representative Denise Baiardi to take a test dr From the first phone call made to Varsity Lincoln for a test drive on a 2016 MKZ, and meeting my Sales Representative Denise Baiardi to take a test drive, and discussing all the options available, I was impressed. She worked tirelessly to find the right car. She is very personable and knows her product. More

EXCELLENT SERVICE FROM DEBBIE EDWARDS AT VARSITY LINCOLN I recently purchased an MKC from Debbie Edwards at Varsity Lincoln. The experience was fantastic. Debbie was a pleasure to deal with. She is an exc I recently purchased an MKC from Debbie Edwards at Varsity Lincoln. The experience was fantastic. Debbie was a pleasure to deal with. She is an excellent Sales Representative. More