Varsity Lincoln
Novi, MI
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Outstanding experience. Denise Baiardi is the BEST. We have been dealing with Denise Baiardi for many years and cannot say enough about her outstanding service, expertise, beautiful personality. We ha We have been dealing with Denise Baiardi for many years and cannot say enough about her outstanding service, expertise, beautiful personality. We have never had a problem with our order, delivery or not being educated on the electronics of the new delivery. She is definitely an asset for Varsity Lincoln. More
Super Fantabulous I enjoyed my second visit to Varsity. Their service is impeccable. As soon as you walk through the door you are treated as though you are the only o I enjoyed my second visit to Varsity. Their service is impeccable. As soon as you walk through the door you are treated as though you are the only one in the building and all your concerns are address appropriately, from the car that fit your desires, needs, and budget. Mike Cash, yes that is his real name, is a top notch salesperson whose concern is not about the cash, but your comfort in riding out in a Certified Lincoln with a smile on your face and no worries. The whole team shows care and concern in their rightful station, from Jeri on down. Jeri is a transformational leader who know and respect what his team can do and has the confidence in himself to allow them to do it. Stephen ensures you get the best financial deal that is out there in the market. The service men ensure your vehicle is clean with a full tank of gas (ain't that something!) the team have you leaving out of Varsity as thou you are the Most Valuable Player on the team. That is the reason for my second return. NOTE: Second does not mean final. Thank you More
Great car buying experience! Great overall experience from my initial email contact with Lisa Damico to taking delivery of my new MKC. My sales guy (Andy Elrod) was great to wor Great overall experience from my initial email contact with Lisa Damico to taking delivery of my new MKC. My sales guy (Andy Elrod) was great to work with and found the vehicle I wanted with all the requested options & then some. Due to a major accident on the freeway on my way to pick up my new car, I ended up being delayed 2 hours & didnt make it to the dealership until a few minutes before they closed. Andy stayed late & still took time to go over everything I needed to know before I drove off the lot! Couldn't ask for better service! More
Don't know how to fix a car under warranty!!!!!! Brought our car that was bought from them into the dealer for a repair under warranty. they did not know how to fix it so said problem was our fault Brought our car that was bought from them into the dealer for a repair under warranty. they did not know how to fix it so said problem was our fault and made up excuses as to why they could not fix - could not hear it even though we drove with them. Still not fixed after three visits. Complete waste of my time. More
Great experience!!! Hands down the best car buying experience I ever had. The attention to detail, knowledge of the products and available inventory was second to none. Hands down the best car buying experience I ever had. The attention to detail, knowledge of the products and available inventory was second to none. More
"I love my MKZ" From the first phone call made to Varsity Lincoln for a test drive on a 2016 MKZ, and meeting my Sales Representative Denise Baiardi to take a test dr From the first phone call made to Varsity Lincoln for a test drive on a 2016 MKZ, and meeting my Sales Representative Denise Baiardi to take a test drive, and discussing all the options available, I was impressed. She worked tirelessly to find the right car. She is very personable and knows her product. More
EXCELLENT SERVICE FROM DEBBIE EDWARDS AT VARSITY LINCOLN I recently purchased an MKC from Debbie Edwards at Varsity Lincoln. The experience was fantastic. Debbie was a pleasure to deal with. She is an exc I recently purchased an MKC from Debbie Edwards at Varsity Lincoln. The experience was fantastic. Debbie was a pleasure to deal with. She is an excellent Sales Representative. More
Great vehicle, great service. I recently purchased an MKX from Vladimir... Vehicle is exceptional and so was the service I received from Vladimir.. It was quick and easy.... Thanks I recently purchased an MKX from Vladimir... Vehicle is exceptional and so was the service I received from Vladimir.. It was quick and easy.... Thanks. Steven S. More
Great service and caring employees I received my new 2016 MKC on 2/29/16. Debbie Edwards is my Sales Representative. This is not the first car she sold me. I think she is one of the I received my new 2016 MKC on 2/29/16. Debbie Edwards is my Sales Representative. This is not the first car she sold me. I think she is one of the best sales representative I have ever dealt with. She knows what I want. and finds it. I would recommend her to anyone looking for a Lincoln. More
Great experience! Carefree, delightful experience. Our salesperson took care of everything, including going through all the options in our new car for nearly an hour. Carefree, delightful experience. Our salesperson took care of everything, including going through all the options in our new car for nearly an hour. The next day she sent someone to our house to sync our garage door opener to the car. What excellent customer care!!! Thanks Karen, you wer wonderful. More