Varsity Lincoln

Jim Montroy made my day. I had a problem with my cabin air filter and brought it to the service department. I bought the car through Jim and gave him a call. I as there less I had a problem with my cabin air filter and brought it to the service department. I bought the car through Jim and gave him a call. I as there less than an 45 minutes. I was very pleased at the service, but also the time that Jim took to make sure I was satisfied. More

Ladies, bring a man to represent you!!!!! As a woman I felt confident in today's day and age to be able to go car shopping by myself, I was looking for a pre-owned vehicle until I meet with Va As a woman I felt confident in today's day and age to be able to go car shopping by myself, I was looking for a pre-owned vehicle until I meet with Varsity Lincoln Finance Manager Steve Elzien, or whatever his name is. He was so belittling to me, and thought it was a good sales tactic to keep calling me a "smart girl", Was I suppose to be a stupid girl? Does he tell men how smart they are when they ask a question? Anyways, because I did not finance with them (i went through my bank) Steve was weirdly more interested in selling an extended warranty, that he wanted me to pay cash for, then he was selling me the actual MKX. I could go on about how sexually discriminated I felt, which I have never felt before, but at this point it won't change anything. I walked out with a $33,000 check in my hand and no one seemed to bat an eye. Varsity Lincoln seems more interested in making money now then investing in a recurring customer. I complained and received a voice mail from the sales manager, but that's all I got, a voicemail. He gave me his personal cell phone #, but never answered when I called, and his voicemail was a women's voice, how disgusting!. Ladies, if they have a Lincoln you want, bring a man to represent you!!!! More

Love my new 2017 Black Label MKZ Lisa Damico and Nick Zoccola were both there to help me to purchase my new Black Label MKZ. The experience was wonderful. Nick was so attentive to ans Lisa Damico and Nick Zoccola were both there to help me to purchase my new Black Label MKZ. The experience was wonderful. Nick was so attentive to answer all my concerns that came up. I know I will probably take advantage of the info classes they offer every second Saturday of the month to address any questions or concerns that may arise. I highly recommend that anyone that may be considering a new or slightly used Lincoln give Varsity Lincoln a call today. More

This is a PERSONAL experience!!!! I have purchased Lincolns before, but never experience service like this. OUTSTANDING!!! In less than 24 hours I received a call from Linda who identi I have purchased Lincolns before, but never experience service like this. OUTSTANDING!!! In less than 24 hours I received a call from Linda who identified my needs and goals, offered a visit that late afternoon. Jeff took the same approach and we settled on the car that night. Returned the next, signed paperwork and closed on the deal in less than 24 hours. Thank you Varsity Team. More

Great Dealership I have leased many cars from Varsity over the years, and have enjoyed the sales staff, and service very much. Other Lincoln Dealers I have experience I have leased many cars from Varsity over the years, and have enjoyed the sales staff, and service very much. Other Lincoln Dealers I have experience with don't come close. More

Awesome Experience This is my 1st time buying a Lincoln and when I tell you it was an awesome experience...My salesman Mr. Larry Porter is the best he went above and bey This is my 1st time buying a Lincoln and when I tell you it was an awesome experience...My salesman Mr. Larry Porter is the best he went above and beyond to make sure I was completely satisfied with my new purchase. Awesome Salesman and dealership. Thank you Varsity Lincoln. More

Poor Salesmanship I would never recommend this dealership to anyone due to the fact, that my sales rep Michael Cash sold my car right from under me as if I didn't matte I would never recommend this dealership to anyone due to the fact, that my sales rep Michael Cash sold my car right from under me as if I didn't matter. It was quite disheartening. I chose another vehicle I would be interested in 2014 Lincoln MKZ hybrid Sunset it was listed at 18,999 he didn't want to negotiate any lower. Now I see it for under the price I wanted it for it is not being listed for 17,999. I am pissed I was approved and have been waiting for them to call me to accept my offer, have I gotten a call yet, xxxx naw. I would not recommend this dealership to anyone. I did go to another dealer Bob Maxey and found the very same vehicle 2014 Lincoln MKZ Hybrid love it. Highly recommend Bob Maxey over Varsity in Novi. More

A wonderful car buying experience The salesman was polite , listened to my needs and concerns. He programmed my phone into the car for me and made sure he answered all of my questions. The salesman was polite , listened to my needs and concerns. He programmed my phone into the car for me and made sure he answered all of my questions. This dealership is wonderful and I will be back to buy my next car. They make you feel very comfortable with the whole buying experience. More

Outstanding experience This was first purchase of a Lincoln and like everyone said once you drive a Lincoln you wont drive anything else. The pre-owned sales team at Varsity This was first purchase of a Lincoln and like everyone said once you drive a Lincoln you wont drive anything else. The pre-owned sales team at Varsity Lincoln made my buying experience very pleasant. The whole team from Mike Cash the salesman to the financing of the car was a great experience. If your looking for a Lincoln I highly recommend Varsity Lincoln of Novi More

Not honest. I had saleperson Jim Montroy - used car Salesman I found good price for used car in this dealership. When I called and spoke to dealer - used car manager - Jerry and asked for price to be adjusted - I found good price for used car in this dealership. When I called and spoke to dealer - used car manager - Jerry and asked for price to be adjusted - he answered - NO. OK. Price was competitive I sent my husband to this dealership, and asked for plate to pay additional $10 for State Park. When I received my plate for my car nothing was paid for state park, I called to my Salesman Jim Montroy. He Promised me to check and call me back. He didn't call. I called again and left him a message. Never received any call from anybody. Two weeks after I found the same car (2 miles away) another dealership with lower mileage and price was $1500 lower. What a shame! More